Mgmt 340 ch-03

A collection of vocabulary flashcards based on the key concepts of job attitudes and their implications in organizational behavior.

Attitude

Judgments or evaluative statements—either favorable or unfavorable—about objects, people, or events.

Cognitive Dissonance

Any incompatibility an individual might perceive between two or more attitudes or between behavior and attitudes.

Job Satisfaction

A positive feeling about the job resulting from an evaluation of its characteristics.

Organizational Commitment

Identifying with a particular organization and wishing to maintain membership in it.

Perceived Organizational Support (POS)

Degree to which employees believe the organization values their contributions and cares about their well-being.

Employee Engagement

The individual’s involvement with, satisfaction with, and enthusiasm for the work.

Job Involvement

Degree to which a person identifies with a job and considers their performance important to self-worth.

Moderating Variables

Factors that influence the strength of the attitude-behavior relationship.

Counterproductive Work Behavior (CWB)

Actions that actively damage the organization, including stealing or exhibiting aggression.

Job Conditions

Intrinsic nature of work itself, social interactions, and supervision, which are important predictors of job satisfaction.

Outcomes of Job Satisfaction

Effects like improved job performance, organizational citizenship behavior, and increased customer satisfaction.

Gig Economy

A labor market characterized by short-term contracts or freelance work as opposed to permanent jobs.