Chapter 2 The Management Environment

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What is the organizational environment?

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10 Terms

1

What is the organizational environment?

The organizational environment consists of factors, forces, situations, and events outside the organization that affect its performance.

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2

Why is the external environment important for managers?

It influences decision-making, organizational performance, and helps in managing stakeholder relationships.

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3

What are demographics in the context of organizational management?

Demographics refer to the characteristics of a population, such as age, income, gender, race, education level, etc., influencing marketing and HR decisions.

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4

What does the technological environment encompass?

It concerns scientific or industrial innovations and includes the making and use of tools, machines, and techniques impacting management practices.

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5

What are the four components of the external environment?

Political/Legal, Sociocultural, Technological, and Economic.

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6

What is organizational culture?

Organizational culture is defined by shared values, principles, traditions, and ways of doing things within an organization.

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7

What role does technology play in modern organizations?

Technology impacts how organizations manage their workforce, hire employees, comply with regulations, and handle data.

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8

How is globalization characterized in organizational management?

Globalization involves the exchange of goods and services across countries, utilizing managerial talent and financial resources internationally.

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9

What are types of Corporate Social Responsibility (CSR)?

Environmental responsibility, human rights responsibility, philanthropic responsibility, and economic responsibility.

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10

What is the significance of good stakeholder relationships?

They can affect organizational performance and involve ethical management by communicating truthfully, competing fairly, and causing no harm.

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