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what is conformity?
a change in a persons behaviour or opinions as a result pf real or imagined pressure from a person or group (aka majority influence)
what are the levels of conformity?
shallow- compliance
deep- internalisation
compliance?
the person conforms publicly but continues to privately disagree
superficial change
a particular opinion stops as soon as group pressure stops
internalisation?
genuine acceptance of group norms
results in a change of public + private onion/behaviour
likely to have permanent change due to attitudes being internalised
behavioural changes remain even without the other group members (group pressure)
Deutsch and Gerard 1955
developed a two-process theory - ISI ( need to be right) + NSI (need to be liked)
informational social influence (ISI)
about who possesses the better information
most like to happen in new situations or when things have to be decides quickly
more cognitive- its how you think
normative social influence (NSI)
about norms/typical behaviour for a social group
emotional process- could lead to temporary change in opinions (compliance)
occurs in situations when you feel concerned about rejection
what research supports ISI?
Jenness 1932
Jenness 1932?
students were asked to guess how many beans there were in a jar
they discussed their estimates and had the choice to change their own
most pps altered their estimates to the group average
pps changed their answers because they believed that the group estimate was more likely to be correct
what research supports NSI?
Goldstein, Cialdini 1999
Goldstein Cialdini 1999
hotel put notices saying to help the environment they shouldn’t wash towels everyday
they put up another notice saying most of their guests do not wash their towels everyday
the second notice caused less people to wash their towels everyday because they wanted to fit in
evaluation - research support