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Social Perception
The study of how we form impressions of and make inferences about other people
People form initial impressions…
based on facial appearance in less than 100 milliseconds
Wills & Todorov, 2006
baby faced = childlike, naive, warm, subconscious
What information do we use?
Physical appearance, nonverbal communication, behaviour, verbal communication
We move quickly from observable information to
trait inferences;
Competence
Interpersonal qualities
Why does moving to trait inferences happen?
Traits are economical trait inferences occur automatically (categorization)
We use implicit personality theories to infer traits from other traits
Thin-slicing
drawing meaningful conclusions about another person's personality or skills based on the extremely brief sample of behaviour
consequences of categorisation
although category-based social judgements speeds processing time, it often leads to errors
We use category-based inference because
easy and quick
We use individuated information when:
Motivated to be accurate
Person doesn't fit our categories
Want to know the person better
Primacy effect
when it comes to forming impressions, the first traits we perceive in others influence how we view information we learn next
Belief perseverance
the tendency to stick with an initial judgement even in the face of new information that should prompt us to reconsider
Attribution theory describes
how people explain the causes of behaviour
Heider (1958)
need to understand and control the environment leads to attributions
We make attributions when events are…
negative or unexpected
Attribution theory
Dispositional or internal attributions VS situational or external attributions
The Covariation model (Kelley)
To form an attribution about what caused a person's behaviour, we note the pattern between when the behaviour occurs and the presence or absence of possible casual factors
The Covariation model - Focuses on how
behaviour "covaries" - across time, place, actors & targets
We make choices about internal vs external attributions by using 3 pieces of information:
Consensus, distinctiveness, consistency
Consistency
The extent to which the behaviour between one actor and one stimulus is the same across time and circumstances
Consensus
The extent to which other people behave the same way towards the same stimulus as the actor does
Distinctiveness
The extent to which one particular actor behaves in the same way to different stimuli
Internal attributions occur when
consensus low, distinctiveness low, consistency high
External attributions occur when
consensus high, distinctiveness high, consistency high
Evaluation of covariation model
Information about all 3 dimensions may not be available - people still make attributions
Consistency and distinctiveness used more than consensus
Research suggests that there are biases in our casual attributions. These biases are:
Fundamental attribution error
The actor-observer bias
The self-serving attribution error
Belief in a Just World
The Bias Blind Spot
Fundamental attribution error
we are more likely to attribute other's behaviour to their dispositions than to the situation
People make fundamental attribution error due to
the two-step process of attributions
the two-step process of attributions: first step
people make dispositional attributions automatically
Perceptual salience
the seeming importance of information that is the focus of people’s attention
Taylor and Fiske (1975) procedure
confederates reading a script and ppt were asked to take judgements about how was leading the conversation.
Taylor and Fiske (1975) results
When they were facing both actors their rating of actors casual role was the same. Those that were facing actor A rated Actor A as leading the conversation and those that were facing actor B rated actor B as leading the conversation
The two-step process of attributions: step 2
Only later use situational information to discount it
People don’t tend to get to the second step of the two-step process of attributions unless
the context is very compelling or salient
People only engage in the second step of the two-step process of attributions if
You consciously slow down, think carefully before reaching a judgement
You are motivated to reach an accurate judgement
You are suspicious about the behaviour
Actor-observer bias (Jones & Nisbett, 1972)
We tend to attribute other's behaviour to their dispositions but ours to situations
Actor-observer bias: perceptual
actors look at the situation, observers look at actors
Why does actor observer bias occur?
Access to different information: actors have more background about themselves
The Self-serving Attribution Error
Explanations for one's successes that credit internal, dispositional factors and explanations for one's failures that blame external, situational factors
Why do we make self-serving attributions?
We want to maintain self-esteem
We want other people to think well of us and to admire us
We know more about the situational factors that affect our own behaviour than we do about other people's
Belief in a just world
A defensive attribution wherein people assume that bad things happen to bad people and that good things happen to good people
Bias Blind Spot
The tendency to think that other people are more susceptible to attributional biases in their thinking than we are
6 major emotional expressions are universal
Anger
Happiness
Surprise
Fear
Disgust
Sadness
These expressions are universal in the way
we encode (express these emotions in the same way) and decode (interpret with equal accuracy)
Ekman et al (1971)
Why decoding facial expressions of emotion can be complicated
Affect blends, people may try to mask emotions, culture
What is affect blends?
facial expressions in which one part of the face registers one emotion, while another part of the face registers a different emotion
Culture and nonverbal communication
Display rules
culturally determined rules about which nonverbal behaviours are appropriate to display
Culture and nonverbal communication: Emblems
non-verbal Gestures which have clear, well-understood definitions (they are not universal). Usually have a direct translations
Culture and perception - Newman & Bakina (2009)
People in individualist cultures prefer dispositional attributions compared to people in collectivist cultures, who prefer situational attributions
Culture and perception: Self-serving bias is strongest in
the US
Culture and perception (Mezulis et al, 2004)
Some asian cultures display lower level of self-serving bias
Culture and perception (Hu, Zhang, & Ran, 2016)
More recent studies have found that the self-serving bias can be just as strong in asian samples