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Place
- “Where” and “how” the company distributes the products to consumers
Distribution Channels
- Process of getting the products or services from the manufacturers to the end consumers
Direct Distribution
- The manufacturer or producer directly distributes the product to the end consumer
Indirect Distribution
- Involves selling through an intermediary
Ex. Watsons (As a retail distributor of various makeup and skincare brands)
Dual Distribution
- When a brand has its own flagship and outlet stores but also sells through traditional retail stores
Ex. Nike having its own area in a department store but also having an outlet store
Reverse Channels
- Consumers sell the product back to the company
- Highlights recycling and repeat customers
Market Intermediaries
- Entities that are vital in linking the companies to customers
- Essential in reaching and delivering value to consumers and business customers
Wholesalers
- Buy goods in bulk from the producer or manufacturer and then sell them to retailers in smaller quantities
- B2B transaction
Ex. Costco, S&R
Retailers
- Purchase from wholesalers and facilitate B2C transactions
Ex. Shops, supermarkets, websites, sari-sari stores
Distributors
- Similar to wholesalers, they are in direct contact with the manufacturer
- Paid in either commission or fees by the manufacturer
- Work on behalf of a specific company rather than a broad range of companies (exclusive)
Agent/Broker
- are paid on commission for a sale or transaction they have mediated
Agents
- people that represent another person or entity. Usually act as representatives on behalf of the sellers
Intensive Distribution
- Distributed to as many retail outlets as possible
Selective Distribution
- Luxuries of other products that are upscale in nature
Exclusive Distribution
- Products are being sold to only one specific retailer