Establishing Expectations

What is the importance of establishing expectations? (4)

-To identify objectives/goals

-To provide a roadmap for achieving objectives/goals

-To provide the linkage to standards and missions

-Starts dialogue between superior and subordinates

What is the continuous process of establishing expectations? (4)

1. Establish expectations

2. Observe and identify performance gaps

3. Recalibrate/adjust and set new expectation

4. Let subordinates get back to work, step back and observe

Then go back to step 1

Expectations must be clearly __________ and ______________

Expectations must be clearly communicated and understood, should be simple to help clarify points

Subordinates should have a firm grasp of the mission/expectations

Personnel must be able to see the __________ between expectations from your leadership and the expectations you levy upon them.

Personnel must be able to see the connection between expectations from your leadership and the expectations you levy upon them.

Should be able to see the connection between organization's mission and that of the USAF mission

Why should we seek buy-in?

-Reduce frustration

-Fosters agreement and commitment

Leads to ownership -> pride -> mission success

Set a positive tone

Plan to _________ within each task

Plan to TRACK ACTIVITIES within each task

Outlines the steps, identifies progress, and captures results