eng last quiz

A high-conflict person

a person who frequently engages in conflicts and disputes

Affect sb's morale

to have an impact on someone's feelings of enthusiasm and confidence about their job or situation

Be out of line

to behave inappropriately or unacceptably

Clash

to disagree strongly

Conceivable

capable of being imagined or grasped mentally

Conflict arises

a situation where disagreements or disputes begin

Confrontational

tending to deal with situations in an aggressive way

Constructive criticism

criticism that is helpful and intended to produce improvement

Create a power struggle

to initiate a situation in which people or groups compete for dominance or control

Cross the line

to behave in a way that is not acceptable

Empathy

the ability to understand and share the feelings of another

Escalate the conflict

to make a conflict more intense or serious

Fine line between

a subtle or delicate distinction

Irrational

not logical or reasonable

Line manager

a person who is directly responsible for managing employees

Mediator

a person who attempts to help people involved in a conflict to reach a resolution

Micromanage

to control every part of (something) in a way that is usually not necessary

Mitigate a conflict

to make a conflict less severe, serious, or painful

On top of one's game

performing at one's best

Pin the blame for

to assign responsibility for something to someone

Provocation

action or speech that makes someone angry, especially deliberately

Pull one's weight

to do one's fair share of work

Raise the issue of

to bring up a topic for discussion or consideration

Resolution

the act of solving a problem or dispute

Take on board

to accept and understand something

Toe the line

to conform to a policy or standard