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data
facts that are collected, recorded, stored and processed by an information system.
Information
data that have been organized and processed to provide meaning and improve decision making.
Value of information
when the benefits exceed the costs of gathering, maintaining, and storing data.
Benefits
ex. Improved decision making
Cost
ex. Time and resources used to get the information
Transactions
an agreement between two entities to exchanged goods, services, or any other event that can be measured in economic terms by an organization.
Transaction processing
process of capturing transaction data, processing it, storing it for later use, and producing information output, such as a managerial report or a financial statement.
Transaction cycles
major give-get exchanges that occur frequently in most companies.
Accounting information system
a system that collects, records, stores, and processes data to produce information for decision makers.
Value chain
links together the different activities within an organization that provide value to the customer.
Primary activities of a value chain
provide direct value to the customer.
Inbound logistics
real time inbound inventory data, location of distribution facilities, trucks, material handling, warehouse.
Operations
standardized model, access to real time sales and inventory system.
Outbound logistics
order processing, full delivery trucks.
Marketing and sales
pricing, communication, promotion, products based in community needs, low prices.
Service
delivery, installation, repair, greeters, customer service focus.
Supporting activities of a value chain
enable primary activities to be efficient and effective.
Firm infrastructure
management, finance, legal, planning.
Human resource management
professional development, employee relations, performance appraisals, recruiting, competitive wages, training programs.
Technology development
integrated supply chain system, real time sales information.
Procurement
real time inventory, communication with suppliers, purchase supplies and materials.
Supply chain
an extended system that includes the organization's value chain as well as its suppliers, distributors, customers, manufacturers, and retailers.
Data processing cycle
the operations performed on data to generate meaningful and relevant information.
Data input
capture transaction data, data are accurate and complete, company policies followed.
Source documents
documents used to capture transaction data at its source when the transaction takes place.
Paper source documents
physical records that provide evidence of a business transaction, like invoices, receipts, checks, etc.
Turnaround documents
company output sent to an external part, who adds data to the document, and then are returned as an input.
Source data automation
the collection of transaction data in machine readable form at the time and place of origin (ex: ATM, point of sale scanners, barcode scanners).
Chart of accounts
organized list of all accounts used by a business to record its financial transactions. It includes assets, liabilities, equity, revenues, and expenses.
General journal
is used to record infrequent or nonroutine (large number of repetitive) transactions
Subsidiary ledger
records all the detailed data for any general ledger account that has many individual subaccounts
Audit trail
a traceable path of a transaction through a data processing system from point of origin to final output, or backward.
Control account
a summary account in the general ledger that consolidates and checks the accuracy of detailed transactions recorded in a subsidiary ledger
Sequence codes
items numbered consecutively to account for all items (ex: prenumbered forms)
Block codes
blocks of numbers reserved for specific categories of data (ex: product numbers that start with 2 are refrigerators)
Group codes
two or more subgroups of digits used to code items (ex: car vin #'s)
Mnemonic codes
letters and numbers interspersed to identify an item (ex: Dry300W05 is low end (300), white (W) dryer (DRY) made by Sears (05))
Parts of a database
files (master/transaction) which include, records (entities) which include, attributes (individual fields) which include, data value
4 types of data processing activities
creating new records, reading existing data, updating previous record or data, deleting data (CRUD)
Batch processing
collects and processes data in groups at a scheduled time
Online batch processing
data is entered online but still processed later in batches
Real time processing
processes data immediately as the transaction occurs
Document
records of transaction or other company data (ex: sales invoice)
Report
system output, organized in a meaningful fashion (ex: monthly sales report, annual report)
Query
a request for the database to provide the information needed to deal with a problem or answer a question (ex: what division had the most sales for the month?)
Smart contracts
regular contracts with terms and agreements stored in the blockchain in such a way that when the terms are met, they can auto execute to fulfill the contract.
Blockchain
individual digital records, called blocks, linked together using cryptography in a single list, called a chain. It is a distributed ledger that functions as a decentralized database.
Enterprise Resourcing Planning (ERP) system
a system that integrates all aspects of an organization's activities to one system
Advantages of an ERP system
integrated enterprise wide single view of the organization's data which streamlines the flow of information, data captured once, greater visibility and monitoring capabilities for management, improved access of control of the data through security settings, standardization of procedures and reports, improves customer service, increases productivity through automation
Disadvantages of an ERP system
costly, significant amount of time to implement, standardizing a business process to use the ERP, complexity, user resistance
Documentation
a formal record that describes a system or process with narratives, flowcharts, diagrams, and other written materials
Systems development and changes
standardize and improve processes
Efficient knowledge transfer
includes employee training and employee work guide
Effective audits
internal and external audit
Comply with laws and regulations
includes the Sarbanes-Oxley Act
Evaluate and improve internal controls
management and auditors
Business process diagrams
A visual way to describe the different steps of activities in a business process.
Flow objects
Elements that include events, activities, and gateways.
Connecting objects
Elements that include sequence flow, message flow, and association.
Swim lanes
Elements that include pool or lanes.
Artifacts
Elements that include data objects, annotation, group, control, risk.
Flowchart
A pictorial and analytical technique that uses a standard set of symbols to describe some aspects of an information system in a clear, concise, and logical manner.
Document flowchart
Shows the flow of documents and data for a process, useful in evaluating internal controls.
System flowchart
Depicts the data processing cycle for a process in a system (ex: sales processing).
Program flowchart
Illustrates the sequence of logic in the system flowchart.
Data flow diagrams
A graphical description of the flow of data within an organization.
Context diagram
The highest level data flow diagram that provides a summary level view of the data flow.
Subdividing the DFD to lower levels
A method to better satisfy users' different needs by increasing amounts of detail.
Big data
Datasets that are too large and complex for businesses' existing systems to handle using their traditional capabilities.
Volume
Refers to the massive amount of data involved.
Velocity
Refers to the fact that the data comes in at quick speeds or in real time.
Variety
Refers to unstructured and unprocessed data, such as comments in social media, emails, GPS measurements.
Veracity
refers to the quality and trustworthiness of data
Data analytics
the science of examining raw data, removing excess noise and organizing the data with the purpose of drawing conclusions for decision making
Analytics mindset
a way of thinking that centers on the correct use of data and analysis for decision making
Four steps of an analytic mindset
ask the right questions, extract, transform and load relevant data, apply appropriate data analytic techniques, and interpret and share the results with stakeholders
Specific
be direct and focused to produce a meaningful answer
Measurable
be amenable to data analysis and thus the inputs to answering the question must be measurable with data
Achievable
should be able to be answered and the answer should cause a decision maker to take an action
Relevant
should relate to the objectives of the organization or the situation under consideration
Timely
must have a defined time horizon for answering
Extracting data
understand data needs and the data available, perform the data extraction, verify the data extraction quality and document what you have done
Transforming data
understand the data and the desired outcome, standardize, structure, and clean the data, validate data quality and verify data meets data requirements, document the transaction process
Loading data
store the transformed data in a format and structure acceptable to the receiving software, understand how the new program will interpret data formats, update or create a new data dictionary
Attributes of high quality data
accurate, complete, consistent, timely, valid
Data structuring
the process of changing the organization and relationships among data fields to prepare the data for analysis
Data joining
the process of combining different data sources
Aggregate data
the presentation of data in a summarized form
Data pivoting
rotating data from rows to columns
Data standardization
the process of standardizing these structure and meaning of each data element so it can be analyzed and used in decision making
Data parsing
separating data from a single field into multiple fields
Data concatenation
the combining of data from two or more fields into a single field
Cryptic data values
data items that have no meaning without understanding a coding scheme
Misfielded data values
data values that are correctly formatted but not listed in the correct field
Data consistency
the principle that every value in a field should be stored in the same way
Data cleaning
the process of updating data to be consistent, accurate, and complete
Data deduplication
the process of analyzing data and removing two or more records that contain identical information
Data filtering
the process of removing records or fields of information from a data source
Data imputation
the process of replacing a null or missing value with a substituted value
Data contradiction errors
errors that exist when the same entity is described in two conflicting ways