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Which of the following defines the process of sterilization?
killing all pathogenic organisms and spores
A medical assistant is speaking with a patient about their social history and the assistant notices the patient is fidgeting and appears anxious.
Which of the following nonverbal communication styles is the patient exhibiting?
passive communication
A medical assistant drops an instrument on the floor while setting up a sterile tray for a procedure. They pick up the instrument and place it back on the sterile field. A few days after the procedure, the patient calls the office concerned that the area surrounding the procedure site is infected
Which of the following torts has the assistant committed.
negligence
Which of the following assessments of a patient's pulse is demonstrated by an extremely strong and full feeling?
bounding pulse
A medical assistant is collecting a health history from a patient who exhibits moderate hearing loss. Which of the following actions should the
assistant taker
The assistant should face the patient and Shepard clearly
A medical assistant is using an alcohol-based hand sanitizer after patient contact. The hand sanitizer should contain at least what percentage of alcohol?
60%
A medical assistant is talking with a patient who sustained a foot fracture in a fall. They report managing most tasks at home well, but they have
difficulty navigating with their crutches and are currently homebound. To which of the following resources should the assistant refer the patient?
meals on wheels
A medical assistant is administering an intradermal injection for allergy testing. Which of the following actions should the assistant take?
Locate the middle portion of the anterior forearm
A medical assistant needs to draw a blood glucose level on a patient. Which of the following tubes should they use?
Gray top tube
A medical assistant is scheduling a procedure at a local facility for a patient. Which of the following steps should the assistant take first?
verify insurance will cover the procedure
A medical assistant is sorting mall and is not sure where a particular piece of mall should go. Which of the following steps should the assistant take
Ask the office manager or provider how to distribute the item
Which of the following parts of Medicare covers durable medical equipment (DME)?
Part B
Which of the following actions will ensure accurate reimbursement of a claim:
Reporting codes that are supported by the encounter documentation
A medical assistant is talking with a patient who is experiencing home displacement following a hurricane. To which of the following resources
should the assistant refer the patient for information, support, and links to community services?
American Red Cross
Which of the follow statements describes the purpose of the right route of the rights of medications administrations
Administering medication us using the physical technique identified by the providers written order
Which of the following cell structures provides energy for cells?
mitochondria
A medical assistant is measuring a patient's oxygen saturation with a pulse oximeter. Which of the following actions should the assistant take?
Check capillary refill in the patient's finger
Which of the following Is used to collect the specimen during a Pap test?
Cervical spatula
A medical assistant is preparing an 837P/CMS-1500 clalm form for a patient treated for a burn injury. Which of the following information is required
Current procedural terminology code
A patient reports severe headaches and chronic tingling in their arms and legs. To which of the following specialties should the provider refer the
patient for a consultation?
neurology
A medical assistant is preparing the exam room for a patient's general physical examination. Which of the following instruments should be available to the provider for the examination
otoscope
When obtaining a rectal temperature from an infant which of the following describes how far a medical assistant should insert the probe?
The thermometer should be inserted ½ inch into the rectum.
When a medical assistant is communicating with a patient who is upset, which of the following mechanisms indicates the assistant is receptive and listening?
Maintaining an open posture toward the patient
Which of the following do team members take into consideration within a patient-centered medical home (PCMH)?
Respecting a patient's culture with their health care needs
Which of the following prevents screenings are matched correctiv with the age at which they should be initially completed?
Colonoscopy- 45 years old
A patient informs a medical assistant that they get headaches when they read from a computer monitor. The assistant should enter this unformation into which of the following locations when using the SOAP approach to organizing medical records?
Subjective
When taking a patient's blood pressure, which of the following is the highest pressure level that occurs, as indicated by the first sound heard?
systolic pressure
A patient who has an acute illness calls to schedule an appointment. According to best practices, in which of the following time frames should the
Patients appointment be scheduled for?
the same day
a medical assistant experiences an exposure to an infectious disease via a human bite, which of the following steps should they take first?
Immediately flush the exposed area following the exposure
What's a wandering baseline look like
slow, undulating baseline on the electrocardiogram.
which of the following is the recommended age for children to receive their first human Danillomavirus (HPV) vaccine?
11 or 12 years of age
When performing surgical asepsis, which of the following steps should a medical assistant take to prevent contamination of the sterile field?
Place all sterile items in the center of the sterile field
According to the CDC, which of the following should be done if a medical assistants hands are visibly soiled
Use soap and water, and scrub for a minimum of 15 seconds
Which of the following classes of fire extinguisher should be used on flammable liquids?
Class B
Which of the following information should a medical assistant verify at every office visit? Questions 40
Allergies
Which of the following conditions requires a patient to avoid gluten?
Celiac disease
A medical assistant is preparing to perform a capillary collection from a patient who has poor circulation in their hands. Which of the following
techniques should the assistant use to increase circulation at the collection site?
Warm the patient's hand
Which of the following formulas Is used to convert a patient's weight from kilograms to pounds?
Multiply the number of kilograms by 2.2
Which of the following pairs of body systems work together to move hormones throughout the body?
Circulatory and endocrine
A patient's insurance company calls the office to obtain additional information regarding a recently submitted claim. Which of the following
regulations allows the office to release this information to an insurance company without a written authorization?
HIPAA Privacy Rule
A medical assistant is preparing to apply a transdermal patch for a patient. Which of the following is the correct method?
Apply the patch directly to the skin to maintain effectiveness.
A medical assistant is preparing to complete an 837P/CMS-1500 claim form. Which of the following components of the form identifies the practicioner who provided the submitted services
National provider identifier (NPI)
In which of the following quadrants is the gallbladder located?
right upper quadrant
Overwhelming experiences often cause which of the following conditions?
posttraumatic stress disorder (PTSD)
Which of the following is a CLIA-waived laboratory test?
Human chorionic gonadotropin (HCG) test
A medical assistant receives a denial of payment for a patient's cholecystectomy. The reason stated is "preauthorization required." If the provider deems this procedure emergent, which of the following actions should the assistant take?
Submit an appeal for the denied claim
Which of the following diagnostic statements is appropriate in the outpatient setting?
fever of unknown origin
Which of the following measurements would a medical assistant take during a routine well-chlld exam when determining if the child has
microcephalv?
Head circumference
A medical assistant works at a practice that is part of an Accountable Care Organization (ACO). This designation means the practice's health care team will focus on improving care for patients who have which of the following types of medical coverage:
Medicare
which of the following instructions should a medical assistant give a patient when administering an enteric-coated tablet?
Swallow the tablet whole with a glass of water
Which of the following examinations assesses a patient's color perception and aids in detecting color blindness?
Ishihara test
An angry patient confronts a medical assistant in the reception area. which of the following actions should the medical assistant take?
Escort the patient to a more private area
A medical assistant has a provider order to draw blood for a lead level on an 18-month-old toddler. Which of the following sites should the
assistant choose tor che venipunccurer
Superficial dorsal hand veins
Which of the following tasks should a medical assistant have a patient complete prior to gowning for a physical examination to ensure that the
patient is more comfortable and to make the examination easier for the provider?
Have the patient empty their bladder
which of the following should a medical assistant do to assist with hemostasis following completion of a venipuncture procedure?
The assistant should tell the patient to hold pressure on the site and elevate their arm.
A medical assistant is composing business correspondence using the simplified letter style.
Which of the following features should the assistant use?
A subject line in all capital letters
According to the stages of hypertension, which of the following blood pressure readings is considered to be in the elevated stage?
128/78 mm Hg
Which of the following vaccinations should patients receive at 7 years of age or older:
Tetanus, diphtheria, pertussis (Tdap)
A medical assistant is providing Instructions to a patient who is hard of hearing. Which of the following positions should the assistant choose
when speaking to the patient?
Face the patient when speaking
A medical assistant is preparing to draw venous blood samples. OSHA regulations require the assistant to wear which of the following pleces of
personal protective equipment while performing this procedure.
Gloves
Which of the following supplies are reguired for proper handwashing technique?
Bar soap
Which of the following techniques should a medical assistant use when bandaging a wound with a roller bandage.
Wrap the wound from distal to proximal
A medical assistant is working with a patient who has a cognitive impairment that causes them to display short-term memory loss. In which of the
following ways should the assistant adapt to this barrier?
Provide easy-to-read handouts.
A patient has been diagnosed with a communicable disease. Which of the following is true regarding the reporting of the disease?
The disease is reported directly to the specific state's public health department
Which of the following is the appropriate instrument for removing stitches?
suture scissors
which of the following forms of health information exchange (HIE) does the Office of the National Coordinator for Health Information Technology
(ONC) promote in order to provide patients the ability to control the use of their health information:
Consumer-mediated exchange
A medical assistant is preparing to print an after-visit summary for a patient. Which of the following direct identifiers should the assistant verity
co procecoche patiencs procected heath information (PHI)
Mailing address
A medical assistant has acquired a preauthorization for a patient's referral to a specialist. Which of the following is a reason for the insurer to
deny the claim submitted by the specialist?
The specialist provided the service after the expiration date of the preauthorization.
A medical assistant is performing intake for a 6-month-old patient. Which of the following measurements is required to complete the pediatric
growen charts
Head circumference
Which of the following dictates the operations of physician office clinical laboratories?
Centers for Medicare and Medicaid Services (CMS)
A medical assistant is processing blood samples obtained for a DNA analysis and paternity testing. Which of the following information must they
include on the document in order to maintain chain of custodv?
Initials of the person transporting the specimen
Which of the following types of allergy testing involves applying an allergen to the skin to help detect delayed allergic reactions?
patch testing
A medical assistant is cleaning an examination room after assisting a provider with a biopsy. Which of the following actions should the assistant take
Dispose of a scalpel in a properly labeled, puncture proof container
A patient arrives at the provider's office with a laceration on their right forearm, and the provider determines the patient will need sutures. Which of the following supplies should the medical assistant hand to the provider?
The needle holder with the suture attached
which of the following spatial considerations should the medical assistant make when checking in a patient?
0-18 inches
Which of the following processes provides the ability to send prescriptions electronically?
e-prescribing
Which of the following cardlac procedures is within a medical assistant's scope of practice and does not require a licensed technician or provider
to assist with or perform the procedure?
Holster monster application
Which of the following can result from the use of outdated or incorrect codes on a billing claim?
Reduction of payer reimbursement
Which of the following eating disorders is demonstrated by purging, use of laxatives, and mood swings?
bulimia nervosa
Which of the following is an advantage of using an electronic practice management software for scheduling appointments?
Ability to generate reports
A medical assistant is billing a patient's third-party payer for today's office visit. Which of the following documents does this require:
An 837P/CMS-1500 claim form
A patient is having an EKG performed and is experiencing dyspnea. In which of the following positions should the medical assistant place the patient
Fowler's position
Which of the following is a root word?
col
A medical assistant in an outoatient facility Is preparing a patient for a venipuncture. Which of the following actions should the assistant take to
confirm the patient's identity?
Ask the patient to state and spell their full name and provide their date of birth
A medical assistant is reviewing the list of medications a patient reports they are currently taking. The assistant should recognize that which of the following medications is available in a sublingual form?
nitroglycerin
A medical assistant is examining a patient who has a third-degree burn on their hands. Which of the following is a first aid procedure the medical
assistant can berform?
Remove burned clothing stuck to the patients skin
If a provider writes a prescription for a patient to take a medication BID, how many times a day should the patient take the medication?
twice
Which of the following is a positive nonverbal behavior?
Leaning towards the other person.
A patient's ability to walk, groom themselves, bathe, and eat is evaluated by which of the following screenings?
Functional status screening
A pulse oximeter can register an artificially low oxygen saturation measurement for a patient with which of the following conditions?
Cold fingers
When obtaining a blood pressure reading, which of the following describes how high a medical assistant should inflate the cuff:
To approximately 30 mm Hg above the previously measured brachial pulse reading
A medical assistant fails to document a patient's preference for not using any blood products during their procedure. This error falls under which or the following legal principles:
Negligent torts
A medical assistant has a prescription to obtain a CBC, basic metabolic panel, lactic acid, and a PT/INR from an older adult patient who has small
veins. Which of the followings methods of draw should the assistant use?
Butterfly method\
Which of the following aseptic techniques can be achleved using dry heat, moist heat, ultraviolet light, gas, chemicals, or ionizing radiation?
Sterilization
A medical assistant calls a patient from the walting area to obtain a specimen. Which of the following actions should the assistant do first?
Identify the patient
Which of the following examples of patient coaching addresses disease prevention?
Providing information on the importance of recommended vaccines
When a medical assistant is performing a patient interview. it is important they understand the patient's message so that they can relay it accurately to the provider. Which of the following techniques is the assistant using when they state, "I hear that you are saying
paraphrasing
A patient comes to the clinic with dysuria, discharge from the penis, and pain in the lower abdomen. A medical assistant should recognize these as manifestations of which of the following disorders?
gonorrhea
A medical assistant is removing sutures from a patient who has a laceration on their left lower leg. After setting up the sterile field, which of the
following actions should the assistant take?
Grasp and lift the knot away from the skin
A medical assistant is preparing a patient for a flexible sigmoidoscopy examination. In which of the following positions should the assistant place the patient
left lateral position