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leadership
skill of getting things done through others by inspiring influencing and motivating them
management
achieving an organisations objective by using resources available at the firm
3 main differences between leadership and management
time - leaders taker long term strategic view, managers use short term tactics to meet an aim
roles and responsibilities - leaders may not have an official status role
influence - management have authority, leaders rely on workers wanting to listen to them
5 roles of a manager
organising, planning, commanding, controlling, coordinating
what are the 7 management styles
autocratic, democratic, laissez-faire, paternalistic, situational, scientific, intuitive
autocratic management
centralised structure, manager makes all decisions, one way communication
democratic management
decentralised, employee participation, two way communication, idea sharing
laissez-faire management
all decisions are delegated, limited supervision, lack of feedback
paternalistic management
trust, guidance and protection, workers are loyal and obedient
situational management
adapted to situation, depends on workforce skills and nature of task, flexible
scientific management
based on objectivity, facts and evidence, follows a prescribed procedure
intuitive management
based on personal beliefs instinct and gut feelings