@@Perception@@: process by which individuals organize and interpret their sensory impressions in order to give meaning to their environment.
@@Attribution theory@@: attempt to determine whether an individual’s behavior is internally or externally caused.
@@Fundamental attribution theory@@: tendency to underestimate the influence of external factors and overestimate the influence of internal factors when making judgements about the behavior of others.
@@Self-serving bias@@: tendency for individuals to attribute their own success to internal factors and put the blame for failures on external factors.
Frequently used shortcuts in judging others
Specific applications of shortcuts in organizations
@@Creativity@@: ability to produce novel and useful ideas.
@@Three-stage model of creativity@@: proposition that involves three stages: causes (creative potential and creative environment), creative behavior and creative outcomes (innovation).