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What federal law sets standards for NA training?
OBRA (Omnibus Budget and Reconciliation Act) of 1987
Who do NAs work under the direct supervision of?
A licensed nurse (RN or LPN)
Name a task NAs cannot perform.
Give medications
Name another task NAs cannot perform.
Take doctor's orders
Name a third task NAs cannot perform.
Perform sterile procedures
List one function of a team.
Promotes efficiency
List another team function.
Promotes resident satisfaction
List a third team function.
Improves job satisfaction
One benefit of teamwork?
Helps reach shared goals
Second benefit of teamwork?
Supports coworkers
Third benefit of teamwork?
Helps coordinate care for residents who need more than one helper
One employer expectation?
Honesty and integrity
Second employer expectation?
Dependability
Third employer expectation?
Respectfulness
Fourth employer expectation?
Good personal hygiene / professional appearance
Fifth employer expectation?
Follow facility policies
How does an NA stay active on the NA Registry?
Work 8 hrs every 24 months + 12 hrs continuing education yearly + report name/address changes
What are ethics?
Knowing right from wrong and following good behavior standards
What is etiquette?
Polite, courteous, respectful behavior
Example of a personal value?
Courtesy
Another personal value?
Compassion
What is involuntary seclusion?
Isolating a resident without their consent
One resident right?
Be treated with dignity
Second resident right?
Have privacy
Third resident right?
Refuse treatment
Fourth resident right?
Be free from restraints
Fifth resident right?
Have personal belongings
Example of physical abuse?
Hitting or slapping
Another example of physical abuse?
Kicking
Example of mental abuse?
Yelling or frightening a resident
Another example of mental abuse?
Threatening punishment
What is exploitation?
Taking advantage of a resident for personal gain
What is neglect?
Failing to provide needed care, causing harm or distress
Example of neglect?
Not answering call lights
Second example of neglect?
Not repositioning a resident
Third example of neglect?
Leaving bed unlocked or not lowered
Consequence of failing to report abuse/neglect?
Misdemeanor and possible liability for damages
Example of person-centered care?
Residents choose wake-up time
Second example of person-centered care?
Residents choose meal times
Third example of person-centered care?
Residents choose activities
Fourth example of person-centered care?
Asking residents about preferences
Fifth example of person-centered care?
Personalizing care to their needs
Why is person-centered care preferred over task-oriented care?
It focuses on resident needs/choices and improves quality of life