ProStart 1 Final Exam Review

Within the noncommercial segment, foodservice is typically handled in what two ways?

contract feeding and self operating

Which type of restaurant requires a guest to pay before the food is served?

quick service

The most widely recognized rating service in the US is the:

AAA (tourbook)

One disadvantage of building a business by word of mouth is that the process is typically....

slow

Which segment of the restaurant and foodservice industry provides food in support of other establishments' main functions?

non commercial

An individual who has studied and continues to study the art of cooking is often referred to as a......

culinarian

Which facility is design specifically to house large-scale special events?

convention centers

In which decade did the rapid growth of national restaurant chains change the view of eating out in the US?

1970's

Which type of contamination would it be is a manager used a copper utensil to prepare tomato sauce and several people later complain of illness after consuming the sauce?

chemical

The loss of sales, negative exposure, low employee morale, and increased insurance premiums can all be results of?

foodborne illness outbreak

Why are babies at a higher risk for foodborne illness?

weakened/less developed immune systems

FAT TOM are the six conditions under which.....

pathogens grow

Which hazards are described in material safety data sheets?

chemical

Food handlers should keep their fingernails....and......

short and clean

What is the leading cause of foodborne illness (a pathogen)

viruses

Soy, peanut, and tree nuts are dangerous for people with which condition?

food allergy

Which temperature range allows pathogens to grow most rapidly?

70-125 degrees F

When cooling food: Chicken should be at .... in 2 hours and ..... in 4 hours

70 and 41

Name three food contaminations

physical, chemical and biological

The best way to thaw food safely is to

refrigerator

Which product must have a USDA inspection mark and must comply with USDA grade standards to be acceptable for receiving?

meat and poultry and eggs

Pieces of broken glass, packaging material, and jewelry in food are examples of which kind of contamination?

physical

TCS food must be thrown out after spending a maximum of how many hours in the temperature danger zone?

4 hours

What should an emergency plan include?

floor plans, emergency phone numbers, evacuation routes

One of the main external safety threats to an operation is

food contamination

When a first-or second-degree burn occurs, immediately apply

cold water, wash, blot dry

A customer on the way to the restroom slips and is inured on a wet floor. who can be held legally responsible for the injury?

restaurant/establishment

Personal protective equipment includes?

goggles, shoes, aprons , gloves

The primary function of OSHA is to?

creates and enforces safety related standards and regulations in the work place

Which class of fire extinguisher should be used to extinguish a grease fire in the hood of a stove?

class B fire extinguisher

According to the kitchen brigade system, which position is responsible for writing schedules and assisting the station chefs?

sous chef

The primary reason for seasoning a dish is to.....

enhance the flavor without changing the primary flavor

What is the purpose of a bain-marie?

a hot water bath meant to keep food warm

Which type of knife is also known as a scimitar?

butcher knife

Which cooking task is best performed in a brazier?

braising

The term used in the restaurant and foodservice industry to "put in place" is called

mise en place

What is the best way to ensure that portion sized are the same from day to day for a given dish?

standardized recipes

Which type of oven has a fan that circulates heated air around that it cooks?

convention

In which type of pan should scrambled eggs for a breakfast buffet be placed?

hotel pan

When preparing a recipe designed for a conventional oven in a convection oven, the temperature should be

decreased 25-50 degrees

A 2-quart pitcher is used to meaure

liquids

Thich measurement method is most accurate when measuring solid fats?

water displacement method

Two organizations that label appropriate equipment for use in foodservice are?

UL and NSF

The primary reason for using herbs and spices is to:

enhance and add flavor to the food

A liaison is a mixture of?

egg yolks and heavy cream

A lightly flavored stock made with fish bones is known as?

fumet

How many grand sauces are there?

5

Which grand sauce is made by mixing veal, chicken, or fish stock with a white or blond roux?

veloute

Before being stored, a stock must be cooled to at least

41 degrees

Which sauce base acts as a thickener and is made of equal parts of cooked flour and a fat?

roux

Mirepoix is a mixture of chopped vegetables containing what percentage of onions, carrots and celery respectively?

50% onion, 25% celery and 25% carrot

Which is a respectful way for a listener to agree with a speaker's point of view

nodding

The use of buzz words, technical language and slang interferes with communication is called

jargon

What points should be remembered when writing an apology letter?

get to the point quickly and be clear and complete

A manager notices that an employee is struggling to remember the nightly specials. the manager takes the employee aside during a slow moment to offer a few tricks for memorizing the dishes and to thank the employee for working hard to improve. the manger is practicing which type of communication?

interpersonal

When managers attempt to identify with the feelings, thoughts, and attitudes of an employee, they are showing.....

empathy

What should be included in a resignation letter?

reasons for leaving and always be polite and avoid negative comments and always thank the employer for the opportunity

A menu that includes pictures of the menu items would be ideal for what group of customers?

foreigners

When a listener leans toward a speaker during communication, the listener is most likely trying to communicate what?

interest

By law, if you are under age 18 what foodservice equipment would you not be allowed to do?

power equipment

What type of training should be used when many employees need to learn the same thing?

group training

Which type of employees covered under FLSA (Fair Labor Standards Act) who must be paid a minimum wage and overtime for working over 40 hours per week are classified as what?

non-exempt employees

How long should an effective resume be in length?

1-2 pages

Employees who learn how to perform the duties of another job within the operation are

cross training

Is it illegal to ask an applicant during a job interview if they have been arrested?

yes

The four phases of onboarding are:

hiring, orientation, training and scheduled follow-up

If an employer asks a prospective employee about his or her age what is the employer engaging in?

discrimination

The M in "SMART goal planning" stands for.....

measurable

What are good questions to ask the prospective employer during the interview?

type of hours working, length of shifts, starting salary and training plan

What job search tool is a collection of samples that highlight interests, talents, contributions, and studies?

portfolio

Which item is often considered to be a vegetable but is actually a fruit

tomato

What type of vegetable are carrots?

roots

Why are mangoes considered a tropical fruit?

named for the climatic conditions in which they were grown and they cannot tolerate frost

Corn, peas, beans are which type of vegetable?

seed

Who is responsible for seating customers in a table-service operation?

host/hostess

What is one way a server shows a guest that the server is listening is to:

nod/repeat order back

What is a good first impression made by?

smiling/saying welcome/maintaining professional appearance

At a formal dining establishment, who is responsible for service throughout the entire establishment?

maitre-d'hotel

A server wheels a cart to a guest's table and proceeds to prepare a salad. what type of service is this?

table service/french

What can a coffee spoon be used for

ice cream

Which task would a sever perform from the guest's right side?

setting, clearing plates, changing flat ware, serving soup and beverages

Which style of service is the cheapest and least expensive?

english

What is the type of potato most commonly served in the US for a baked potato?

russet

What cooking method is best for hard, starchy vegetables?

boiling

What are the four ingredients used to make fresh pasta?

salt, water, olive oil and bread flour

How should you store tubers?

store in a cool, dry place at temperatures ranging from 45-55 degrees

A type of legume used in couscous, hummus, soups, stews, and side dishes is?

garbanzos beans

Edible seeds from pod-producing plants are known as?

legumes

Which type of rice is used for risotto?

arborio

Which type of potato is best for an operation that has limited storage space and a wide variety of menu items containing potatoes

medium starch and medium moisture

What does FATTOM stand for?

Food source, acidity, time, temperature, oxygen requirements, moisture

Which government requirement makes employers tell employees about all the chemical and other hazards on the job?

Hazard Communication Standard

Which part of the grain contains the most starch and sugar?

endosperm

Which fruits are winter fruits?

citrus (oranges, lemons, limes), apples, pomegranate

What technique wraps a lean or dry item with strips of fat before cooking?

barding

What do the letters stand for in the term SMART goal?

Specific, Measurable, Achievable, Realistic, Time-bound

What is the minimum cooking temperature for poultry (chicken, turkey etc)?

165F for 15 seconds

What are the four seasoning ingredients?

salts, peppers, sugars, acids (enhance but don't change flavor)

What is a flavoring ingredient?

herbs, spices, extracts, fruits and vegetables, aromatic liquids, cured foods

(enhance AND change the flavor)

A cone-shaped strainer made of pierced metal. Used to strain stocks, soups and other liquids.

China cap