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Electrocardiogram (EKG)
A recording in visible form of the electrical activity of a patient’s heart; also called ECG
DIagnosis
determination of medial condition by a doctor
Cardiologist
A doctor specializing in the health of the heart
EKG technician
a healthcare worker who performs or assists with different types of EKG tests
Ambulatory care
care provided in an outpatient setting such as a doctor’s office or urgent care center
Outpatient treatment
care provided without the patient being admitted to a hospital
Acute care
care provided in an inpatient setting such a as a hospital where the emphasis is on providing short-term, immediate care for illnesses and injuries
Inpatient treatment
care provided to a patient who has been admitted to a hospital
Myocardial infarction
a condition that occurs when the heart muscle does not receive enough oxygen because blood flow is blocked; also called heart attack
Scope of practice
a description of the duties a healthcare worker is expected and legally allowed to perform
Ambulatory care settings
Doctor’s office
Urgent care center
Free-standing emergency department
Occupational health clinic
Primary care clinic
Cardiology specialty clinic
Outpatient surgery center
Rehabilitation or physical therapy clinic
Inpatient Care Settings
Hospital
Specialty hospital (e.g., heart hospital or children’s hospital)
Long-term care facility
Inpatient rehabilitation facilition
Soft skills
skills, such as attention to detail and use of tact, which are not related to the performance of a specific task but which affect how a person performs her job.
Hard skills
skills, such as measuring blood pressure, applying electrodes, and operating EKG machines, that involve performing specific tasks.
Prejudice
an unfavorable opinion of a person or group of people based on race, religion, and so forth that is without basis.
Empathy
the ability to understand and experience the feelings of another person.
Sympathy
the expression of concern for a person’s feelings or situation.
Code of ethics
a list outlining behavior that is considered morally right or wrong in a particular setting.
Qualities of Great EKG Technicians
Acceptance of constructive feedback
Care for personal appearance
Reliable attendance
Attention to detail
Communication skills
Acceptance of cultural diversity
Compassion
Positive Nonverbal Communication
Standing up straight with arms relaxed
Leaning toward speaker
Making eye contact
Nodding or smiling
Offering handshake or greeting
Taking notes
Using a cheerful tone of voice
Smiling
Negative Nonverbal Communication
Slouching or resting head in hands
Leaning back from the speaker
Crossing arms over chest
Avoiding eye contact, looking down
Checking the time
Not acknowledging the other person
Picking at or playing with something
Using an angry tone of voice
Frowning, wincing, rolling eyes
Certification
a credential issued by a school, a facility, or an organization verifying that a person has met certain standards and/or completed a certain course of study.
Licensure
a legally required process that involves completing an approved course of education, passing a written exam and, in some cases, completing a skills test in order to practice a medical profession.
Clinical experience
experience working with patients in a healthcare facility.
Cardiopulmonary resuscitation (CPR)
medical procedures used when a person’s heart or lungs have stopped working.
Chain of command
the line of authority within a facility or agency.
Liability
a legal term that means a person can be held responsible for her actions if someone is harmed.
Policy
a course of action that should be taken every time a certain situation occurs.
Procedure
a method or way of doing something.
Confidentiality
the legal and ethical principle of keeping information private.
Vital Signs
measurements—temperature, pulse, respirations, blood pressure, pain level—that monitor the functioning of the vital organs of the body.
Baseline
what is considered normal for a particular patient; what her initial vital sign readings are and how she normally responds and acts.
Objective information
information based on what a person sees, hears, touches, or smells; also called signs.
Subjective information
information that a person cannot or did not observe, but is based on something reported to the person that may or may not be true; also called symptoms.
Microorganisms
a living thing so small it is only visible under a microscope.
Pathogens
microorganisms that are capable of causing infection and disease.
Infection prevention
the set of methods practiced in healthcare facilities to prevent and control the spread of disease.
Occupational Safety and Health Administration (OSHA)
a federal government agency that makes rules to protect workers from hazards on the job.
Centers for Disease Control and Prevention (CDC)
a federal government agency that issues guidelines to protect and improve the health of individuals and communities.
Standard Precautions
a method of infection prevention in which all blood, body fluids, nonintact skin, and mucous membranes are treated as if they were infected with an infectious disease.
Transmission-Based Precautions
a method of infection prevention used when caring for persons who are infected or may be infected with certain infectious diseases.
Methicillin-resistant Staphylococcus aureus (MRSA)
bacteria that have developed resistance to the antibiotic methicillin.
Standard Precautions require the following measures:
Wash hands before and after providing care
Use personal protective equipment (PPE) when contact with body fluids or nonintact skin is likely
Treat all blood, body fluids, nonintact skin, and mucous membranes as if infected
Properly clean and disinfect patient care equipment and instruments/devices
OSHA’s Bloodborne Pathogens Standard requires that employers
Have a written exposure control plan
Provide appropriate PPE
Provide appropriate biohazard disposal containers
Give healthcare workers free Hepatitis B vaccination
Maintain a log of contaminated sharps injuries
EKG technicians should always follow these general infection prevention guidelines:
Don any necessary PPE outside a patient’s room and remove it before exiting the room
Do not reuse disposable equipment or share it between patients
Clean and disinfect reusable equipment (such as lead wires and electrode clips) after use, following facility policy/manufacturer’s instructions
Never place patient equipment on contaminated surfaces
Be familiar with available PPE
Follow directions stated on any signs on the patient’s door
Diaphoresis
profuse sweating
cyanosis
a situation in which the nail beds and the skin around the mouth become blue or gray; indication of lack of oxygen.
Normal temperature ranges are different for different temperature sites:
Normal range for oral temperature is 97.7°F–99°F (36.5°C–37.2°C)
Temporal and tympanic readings are slightly higher
Axillary readings are lower (.5 to 1 degree lower than oral)
Rectal temperature is most accurate, but EKG technicians are unlikely to be asked to use this method. (.5 to 1 degree higher than oral)
EKG technicians to note significant variations in skin condition:
Hot and dry skin may indicate fever or heat-related emergency
Diaphoresis can be due to fever, pain, or an environment that is too hot, but can also be a sign of heart attack
Cyanosis indicates decreased oxygen in the blood
Pallor (pale skin) can be due to decreased circulation
Flushing (reddened skin) can be due to fever, pain, or an environment that is too hot
Cyanosis and pallor in patients with dark complexions can be observed in nail beds, or lining of the mouth and nose
Palpation
feeling with the fingers, as in the method normally used to measure radial pulse.
Auscultation
use of a stethoscope to listen to the body’s internal sounds.
Apnea
the absence of breathing
Dyspnea
shortness of breath or difficulty breathing
Orthopnea
difficulty breathing when lying flat
Tachypnea
rapid breathing
Cheyne-Stokes
alternating periods of slow, irregular breathing and rapid, shallow breathing.
Hypoxia
inadequate (not enough) oxygen supply to the heart
Be aware of these situations in which it may be difficult to obtain an oxygen saturation reading:
The patient’s blood oxygen has dramatically decreased (hypoxia)
Patient’s extremities are cold
Patient has poor circulation
Patient is wearing dark nail polish
Remember these points about pain and pain assessment:
Pain is often referred to as the fifth vital sign
Presence of pain can influence other vital signs
Assessment of pain is an important part of patient care, but is difficult because pain is a subjective experience
Alert
patient’s eyes are open and he responds to questions readily
Oriented
patient is able to state his name, the date, and where he is
Supine
a body position in which a person lies flat on his back.
Fowler’s position
a body position in which a person’s upper body is elevated 45 to 60 degrees; in semi-Fowler’s position the elevation is 45 degrees or lower.
Anatomy
the study of the structures of the body.
physiology
the study of how various systems of the body work.
homeostasis
a state of balance and stability within the systems of the body.
metabolism
physical and chemical processes carried out by the body systems to maintain homeostasis.
Integumentary (skin)
protects internal organs, barrier against harmful microorganisms, retains body fluids, helps maintain temperature
Musculoskeletal
provides framework for body, protects organs, allows for movement and stability, stores minerals, produces blood cells
Cardiovascular
circulates blood, gases, and nutrients to all cells, transports wastes away from cells
Respiratory
provides oxygen to all cells, rids body of carbon dioxide
Nervous
sends, receives, and interprets information, coordinates internal body functions in response to environmental conditions
Gastrointerstinal
takes in, digests, and absorbs nutrients to nourish cells, eliminates waste products
Urinary
processes and eliminates waste products from filtered blood
Endocrine
regulates body functions by producing and releasing hormones
Lymphatic
removes excess fluids and waste products from body tissues, transports white blood cells throughout the body to fight infection
Reproductive
produces hormones and male and female sex cells to make reproduction possible
Plasma
the liquid portion of blood
formed elements
the solid portion of blood
erythrocytes
red blood cells; contain the protein (hemoglobin) that carries oxygen in the blood.
leukocytes
white blood cells; capable of producing antibodies and destroying pathogens.
thrombocytes
part of the formed elements of blood that play a role in blood clotting; also called platelets.
hemoglobin
a protein that transports oxygen and carbon dioxide in the blood.
arteries
blood vessels that carry blood away from the heart.
oxygen-rich blood
blood that returns to the heart from the lungs after receiving oxygen and is then pumped throughout the body; also called oxygenated blood.
capillaries
the smallest blood vessels; they carry oxygen and nutrients to and remove carbon dioxide and wastes from cells throughout the body.
veins
blood vessels that carry blood toward the heart.
oxygen-depleted blood
blood that is returned to the heart through the veins after supplying oxygen to the rest of the body and is then pumped to the lungs to receive oxygen again; also called deoxygenated blood.
diaphragm
a muscle that divides the thoracic cavity from the abdomen.
pharynx
an area of the throat behind the mouth and nasal cavity.
larynx
an organ that includes the vocal cords and allows air to pass into the trachea.
Trachea
the tube that goes from the larynx to the bronchi, allowing air to pass to the lungs; also called windpipe.
bronchi
the two tubes that take air to the lungs; singular is bronchus.
bronchioles
smaller branches from the bronchi; tubes that carry air further into the lungs, reaching the air sacs (alveoli).
alveoli
the air sacs in the lungs where oxygen and carbon dioxide are exchanged.
stimuli
changes that can cause a response in the body (singular is stimulus).
central nervous system
the part of the nervous system that is composed of the brain and the spinal cord.
peripheral nervous system
part of the nervous system made up of the nerves that extend throughout the body.
somatic nervous system
division of the peripheral nervous system that controls voluntary actions.
autonomic nervous system
the part of the nervous system that controls body functions that are not consciously directed (for example, breathing and heartbeat).