Exam 3 Flashcards

How do teams differ from groups?

Teams are interdependent, have specific goals/tasks, and have limits to size.

What is the team developmental process?

Storming.

How do you get team members to find common goals?

Creating a clear mission statement.

What is task interdependence?

Teammates rely on each other for information, materials, and resources.

Which role encourages team participation?

Gatekeeper.

What is a management team?

A team that oversees functions areas.

What is a parallel team?

A team that's working alongside something else.

What theory says diversity can be detrimental to a team?

(No specific answer provided.)

True/False: Team viability is the likelihood the team can work together effectively.

True.

What is social loafing?

When we feel less accountable in a group.

What does the task coordinator do?

Communicates with groups from other areas.

What are three things that apply to team decision-making?

Staff validity, decision information, hierarchical sensitivity.

What are transition processes?

Debriefing and after action reviews are examples.

What is information richness?

The amount and depth of information transmitted in a message.

What would you say about centralization in a network structure?

Centralization is higher with fewer members.

What is the most common form of conflict resolution?

Compromise.

What is the result of process gain?

Resources and capabilities that are created that did not exist before.

What does production blocking refer to?

A scenario where a hardworking team is waiting on another member to finish a task.

What are factors that contribute to team effective decision-making?

Same as #13: staff validity, decision information, hierarchical sensitivity.

True/False: All forms of organizational power include legitimate, reward, and coercive power.

True.

For leaders, which outcome is considered the best?

Internalization.

Which type of bargaining is a win-win scenario?

Integrative bargaining.

What is expert power?

Power derived from expertise (specialization).

What is rational persuasion?

Using logical arguments and hard facts.

What is the difference between rational persuasion and personal appeal?

Group vs. individual.

Which style of conflict resolution will have an unfavorable result for everyone?

Avoiding conflict (lose-lose).

What is the definition of leadership?

The use of power and influence to direct followers toward goal attainment.

True/False: New relationships are typically marked by a role-taking phase in leader-member exchange theory.

True.

What is Autocratic leadership?

Leadership style characterized by high leader control.

What is Transactional leadership?

A carrot-stick approach.

What is role-taking in leadership?

When a manager describes expectations to employees to fulfill goals.

What is the definition of leadership styles?

(No specific answer provided for a definition.)

What is Consultative Decision-Making?

The leader consults the team for input, but the ultimate decision still rests with the leader.

What is the time-driven model of decision-making?

When decisions are significant and a leader's expertise is high, the autocratic style is used.

What does the life-cycle theory refer to when members lack experience and confidence?

Readiness of the team (R1).

What is the optimal combination in life-cycle theory?

Delegating.

What are observable artifacts?

The primary means of transmitting culture to our work force.

What are espoused values?

Values that differ from enacted values.

True/False: Strong cultures are always good cultures.

False.

What is the definition of countercultures?

Certain subcultures that do not match those of the larger organization.

True/False: The anticipatory stage starts when the employee starts work.

False; it starts before working at the job, during the interview process.

What is the definition of organizational culture?

The shared social knowledge within an organization.

What is the definition of underlying assumptions?

The deepest and least observable elements of culture.

What is solidarity in group dynamics?

How much group members think and act alike.

What is sociability in group dynamics?

The friendliness among group members.

What is differentiated culture?

When a counterculture can split the main culture.

What are the three stages of socialization in organizations?

Anticipatory, encounter, understanding & adaptation.