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135 key terms distilled from the extensive lecture glossary provide concise definitions to reinforce PMBOK and Agile exam preparation. Use these vocabulary flashcards to drill concepts spanning risk, scope, schedule, cost, quality, leadership, contracts, Agile practices, and stakeholder management.
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A Guide to the PMBOK
PMI publication that defines widely accepted project-management practices; basis for CAPM & PMP exams.
Abusive manner
Conduct that harms, humiliates, manipulates, or exploits others (e.g., berating a team member).
Acceptance
Risk response that takes the risk as is; used for both positive and negative, usually smaller, risks.
Active listening
Receiver restates & confirms message through feedback, questions, and prompts to ensure clarity.
Activity list
Primary output from decomposing WBS work packages into scheduled activities.
Actual Cost (AC)
Total project monies spent to date.
Adaptive leadership
Style that helps teams thrive and overcome challenges throughout a project.
Affinity diagram
Diagram that clusters similar ideas for analysis; useful after brainstorming lots of ideas.
Agile manifesto
Statement valuing individuals/interactions, working software, customer collaboration, and responding to change.
Agile planning
Multi-level planning (strategic, release, iteration, daily) that starts up-front but adapts throughout the project.
Analogous estimating
Top-down cost/time estimate using historical data; least accurate of estimating approaches.
Assumption log
Record of assumptions to be tested; wrong assumptions can become project risks.
Authority power
Decision-making power a team member holds over others, including approvals and sign-offs.
Autocratic
Decision-making method where one individual decides for the group.
Avoidance (risk)
Risk response that eliminates the threat entirely.
Balanced matrix
Org structure where project and functional managers share power.
Benchmarking
Comparing two similar entities to measure performance.
Benefit/Cost Ratio (BCR)
Model that compares expected benefits to costs.
Bidder conference
Meeting with potential vendors to clarify statement of work before proposals are submitted.
Bottom-up estimating
Most detailed & accurate estimating; sums estimates for every activity or WBS component.
Brainstorming
Group technique encouraging many ideas without judgment; common for risk identification.
Budget estimate
Early broad estimate (–10% to +25%).
Burn-down chart
Graphic showing remaining backlog versus time during an iteration.
Burn rate
Rate at which project resources/costs are being consumed per iteration.
Business value
Quantifiable return (tangible or intangible) delivered by the project.
Cause-and-effect diagram
Fishbone/Ishikawa chart showing relationships that lead to quality problems.
Change Control Board (CCB)
Committee that reviews, approves, or rejects proposed project changes.
Charter
Document that formally authorizes the project, outlines justification, milestones, budget, and authority.
Checklist (quality)
Simple tool to ensure work meets policy or required steps.
Collaboration
Cooperative method among individuals to achieve a common goal.
Communication channels formula
N(N-1)/2 – calculates possible stakeholder communication paths.
Communications management plan
Subsidiary plan defining who gets what information, when, and in what format.
Configuration management plan
Defines how product features and changes are monitored and controlled.
Control chart
Quality tool plotting performance over time against upper/lower control limits.
Cost baseline
Time-phased budget of aggregated work-package costs against which performance is measured.
Cost Performance Index (CPI)
EV / AC; measures cost efficiency.
Crashing
Schedule compression by adding resources to critical-path activities, usually increasing costs.
Critical path
Longest path through network; activities with zero float that determine project duration.
Cumulative flow diagram
Agile chart showing backlog, work-in-progress, and completed features over time.
Cycle time
Time required to complete a feature or user story.
Daily stand-up
Short meeting for team to share yesterday’s work, today’s plan, and impediments.
Decision tree
Graphic model evaluating choices, probabilities, and expected monetary value (EMV).
Definitive estimate
Late-planning estimate (–5% to +10%) produced via bottom-up techniques.
Delphi technique
Anonymous expert surveys used to reach consensus on risks or estimates.
Design of experiments
Statistical method to identify factor combinations yielding best outcomes.
Earned Value (EV)
Budgeted value of work actually completed to date.
Eight/80 Rule
WBS heuristic: work package should take between 8 and 80 labor hours.
Emotional intelligence
Ability to recognize & manage one’s own and others’ emotions to lead effectively.
Enterprise environmental factors (EEF)
Internal/external conditions influencing project management (policies, market, laws, culture).
Epic
Large user story spanning multiple iterations; later broken into smaller stories.
Estimate To Complete (ETC)
Forecast of funds still required to finish the project.
Expected Monetary Value (EMV)
Probability × Impact; quantifies risk exposure.
Exploit (risk)
Strategy to ensure opportunity definitely occurs, maximizing positive impact.
Fast tracking
Schedule compression by overlapping activities normally done in sequence; increases risk.
Fibonacci sequence
0,1,2,3,5,8,13… numeric series used for Agile story-point sizing.
Finish-to-start (FS)
Logical relationship where successor can start only after predecessor finishes.
Five Whys
Root-cause technique asking “why” repeatedly to dig into underlying issues.
Fixed-price contract
Seller agrees to deliver product for a set total price (lump-sum).
Flowchart
Diagram illustrating process steps and relationships; helps spot quality issues.
Forming
First team-development stage where members learn roles and goals.
Functional structure
Organization divided by specialties; project manager has little authority.
Future value (FV)
FV = PV(1+I)^n; calculates value of money in future periods.
Gantt chart
(Implicit) Bar chart showing schedule activities over time; widely used for tracking.
Governance framework
Policies & procedures guiding portfolios, programs, and projects for alignment & control.
Ground rules
Team-created norms guiding behavior and interaction.
Hard logic
Mandatory dependency where activities must occur in specific order.
Herzberg’s Motivation-Hygiene Theory
Job satisfaction driven by motivators; dissatisfaction by hygiene factors (salary, conditions).
Influence/impact grid
Tool mapping stakeholders by level of influence versus impact to prioritize engagement.
Integrated change control
Process for assessing overall impact of proposed changes across project areas.
Iteration
Time-boxed development cycle (e.g., 1–4 weeks in Agile).
Iteration retrospective
Agile meeting after iteration to reflect and improve process and teamwork.
Kaizen
Philosophy of continuous, incremental improvement.
Kanban
Visual signal system limiting work-in-progress to improve flow and transparency.
Kano analysis
Technique classifying product features into must-have, performance, and delight categories.
Lag
Positive time delay inserted between dependent activities.
Lead
Negative lag allowing successor to start before predecessor finishes.
Lessons learned
Documented successes & failures captured throughout project for organizational learning.
Management reserve
Budget set aside for unknown-unknowns; not part of cost baseline.
Maslow’s Hierarchy of Needs
Motivational theory: physiological, safety, social, esteem, self-actualization.
Milestone
Significant event or point in project progress with zero duration.
Mind mapping
Visual idea-mapping tool to explore and relate requirements or solutions.
Mitigation (risk)
Reducing risk probability and/or impact to acceptable threshold.
Minimal Viable Product (MVP)
Earliest product version with core features for early user feedback.
Monte Carlo analysis
Simulation generating probability distribution of outcomes based on varied inputs.
MoSCoW prioritization
Must-have, Should-have, Could-have, Would-like to have ranking of requirements.
Murder board
Committee posing challenging questions to test a project’s viability.
Net Present Value (NPV)
Present value of future cash flows minus initial investment; higher NPV preferred.
Opportunity cost
Benefit foregone by choosing one option over another.
Organizational Process Assets (OPA)
Plans, policies, templates, and knowledge bases from the performing organization.
Parametric estimating
Uses statistical relationships (e.g., cost per meter) to project overall cost/time.
Pareto diagram
Histogram ordering causes of problems; 80/20 rule helps focus on vital few.
Parking lot
List capturing off-topic ideas during meetings to keep focus.
Parkinson’s Law
Work expands to fill time available; counters with tight estimates.
Payback period
Time needed for project to recoup its investment.
Planned Value (PV)
Authorized budget for scheduled work up to a point in time.
Poker planning
Consensus-based Agile estimating using card values (often Fibonacci numbers).
Power/interest grid
Stakeholder mapping tool by power level and interest in project.
Present value (PV$)
FV divided by (1+I)^n; value today of future money.
Probability-Impact matrix
Grid ranking risks by likelihood and consequence for prioritization.
Product backlog
Ordered list of all desired product features maintained by Product Owner.