IB Business Management SL - 2.2. Organizational structure

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Levels of hierarchy

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18 Terms

1

Levels of hierarchy

The level of responsibility in the business

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2

Chain of command

The formal route that a decision in an organization must follow, usually from the top to the bottom

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3

Span of control

The number of subordinates directly under the authority of a manager

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4

Delegation

Giving the subordinate the authority to make a particular decision

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5

Centralization

All major decisions in the business are made by a small group (managers) that works closely with the CEO

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6

Decentralization

Daily operations and decisions are delegated to middle and lower-level managers

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7

Bureaucracy

The relative importance of rules and procedures. More bureaucracy means more rules and paperwork.

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8

De-layering

Removing a layer in the hierarchy of the business, intended to make the business less bureaucratic

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9

Reasons for de-layering

Costs are reduced, communication speed is increased, delegation is fomented

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10

Tall organizational structure

Many levels of hierarchy, narrow spans of control, long chains of command, centralized.

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11

Flat organizational structure

Few levels of hierarchy, wider spans of control, shorter chains of command, decentralized

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12

Organizational structure by hierarchy

Shows the chain of command in a particular business

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13

Organizational structure by function

An organizational structure where employees are grouped by departments

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14

Organizational structure by product

An organizational structure based on what a particular business produces

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15

Organizational structure by region

Organizational structure present in businesses that carry out certain activities in different parts of the world.

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16

Project-based organization

A market structure in which employees are organized around different projects that a firm carries out

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17

Shamrock organization

A market structure in which a business trims its workforce to retain only multi-skilled core. All other non-central functions are outsourced.

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18

Organizational roles

CEO, Director, Manager, Supervisor, Employee

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