Organisational agility and transformation

organisational agility

a companys ability to rapidly adapt to changes in its environment

changes in companies environment

market trends, customer expectations and technological developments

OA is not just

a benefit it is a necessity

OA allows companies to

seize new opportunities, minimise risks and meet customer needs

McKinsey’s reference to OA

agility combines speed and flexibility with a solid base of stability such as clear values and leadership structures

5 ways a company can plan for digital transformation

embrace agility, be customer focused, invest in tech, support change management and measure and learn

reference for ways a company can plan for digital transformation

Carrol and Maher 2023

Carrol and Maher 2023

shells use of citizen development is an example of enabling fast employee led innovation

embrace agility

adopt methods and allow teams to innovate and adapt quickly

be customer focused

use customer data, analytics and feedback to make decisions and personalise service

invest in tech

tools like Ai and IoT improve speed, scale and innovation

support change management

train employees, communicate and get leadership support

measure and learn

set KPI’s, gather feedback and adjust strategies regularly

large companies struggling to be agile

they are structured for control and efficiency not speed

problems large companies face when trying to be agile

bureaucracy, slow decision making, siloed departments, resistance to change

for large companies to become more agile

break down silos, small cross-functional teams, support flexible culture

what does McKinsey say about large companies and agility

real leadership means removing barriers not adding more control

large scale agile frameworks

SAFe and LeSS

problems using large scale - agile frameworks

teams misunderstand, inconsistent use of frameworks, too much change can overwhelm staff

to overcome problems using large scale - agile frameworks

proper training, start small, tailor to fit, involve staff, adapt frameworks

technology in OA enables

faster communication, collaboration, decision making

types of tech used in OA

cloud systems, API’s, low code platforms

reference for tech in OA

Carroll and Maher 2023

Carroll and Maher 2023 on tech in OA

regular employees used low-code tools to create apps speeding up DT and reducing pressure on IT

small companies being more agile

fewer people, less bureaucracy, faster decision making

what is hyper connectivity

everything - people, devices, systems (connected through the internet)

why is hyper connectivity important for DT

supports real time data sharing, automation and smart services

what does hyper connectivity do?

powers innovations like smart cities, IoT in manufacturing and personalised digital services

core competency

something a company does really well that gives them a competitive advantage

to be a core competency it must

open up access to many markets, provide real value to customers, be hard for competitors to copy

what does a core competency do for DT

guides it by focusing on what really matters

reference for Shells core competency

Carroll and Maher 2023

Carroll and Maher 2023 on shells core competency

shells investment in citizen developers

software development agile method breaks

big projects into small tasks - sprints

teams that used agile method in software development

can move faster and adjust to change

agile method in software development advantages

reduces risk, speeds up delivery, easier to test ideas

what was Shells use of citizen development focused on

giving power to regular employees

shell supported their citizen development with

training and governance