Longevity and Aging Quiz 5

Anatomical models to explain the body's functioning should only be used in medical school, as they are too complex for most patients.

True or False

False

When preparing documents for adult patients, you should include only a limited amount of white space on the page.

True or False

False

Calculating percentages and statistics, interpreting food labels, and reading medical devices are examples of _____ skills.

A. verbal

B. communication

C. literacy

D. numeracy

D. numeracy

Which of the following statements about written plain language is true?

A. Plain language insults patients because it can be so boring.

B. Plain language means simply using familiar words and does not include paying attention to any elements beyond words.

C. Plain language is conversational, meaning that it's simple and clear.

D. Plain language dumbs down complex information and may not be 100% accurate.

C. Plain language is conversational, meaning that it's simple and clear

Dr. Harrison is meeting with Laura, an 80-year-old patient, to discuss her osteoporosis. She is accompanied by her 78-year-old husband, Peter, and 46-year-old daughter, Sarah. Who should Dr. Harrison address while discussing Laura's condition?

A. Peter

B. Sarah

C. Laura, Peter, and Sarah equally

D. Laura

D. Laura

Hospitals with superior patient experience, as measured by HCAHPS scores, generate:

A. 100 percent higher financial returns than hospitals with average scores.

B. 50 percent higher financial returns than hospitals with average scores.

C. 50 percent lower financial returns than hospitals with average scores.

D. approximately equal financial returns to hospitals with average scores.

B. 50 percent higher financial returns than hospitals with average scores.

Which skill is not considered a component of literacy?

A. Thinking analytically

B. Reading

C. Assessing risk

D. Listening

C. Assessing risk

Risk avoidance is the practice of:

A. providing holistic care

B. limiting liability

C. speaking clearly

D. repeating medical instructions

B. limiting liability

Situational stress can compromise a patient's ability to absorb and process information.

True or False

True

Framing the conversation refers to:

A. asking repeated questions throughout the conversation

B. giving an overview of the information before you begin

C. relating the four main points of the conversation

D. summarizing the conversation at the end

B. giving an overview of the information before you begin.

What is an appropriate point size for the typeface on a set of written instructions for older adults?

A. 12-point

B. 9-point

C. 14-point

D. 16-point

C. 14-point

Which of these statements is true?

A. Neither government agencies nor health professions organizations play a role in communication between patients and providers.

B. Both government agencies and health professions organizations encourage attention to health literacy and back it up with policies and standards.

C. Various health professions and organizations encourage attention to health literacy but lack support from government agencies and payment systems.

D. Government agencies encourage attention to health literacy but lack support from health professions and health organizations.

B. Both government agencies and health professions organizations encourage attention to health literacy and back it up with policies and standards.

The Centers for Medicare and Medicaid Services use the standardized patient satisfaction data captured in CAHPS surveys to:

A. reach out to patients to encourage them to become organ and tissue donors.

B. help determine merit-based incentive payments for physician groups.

C. allocate resources to specific regions where they are most strongly needed.

D. identify the regions of the country where specific medical conditions are most prevalent.

B. help determine merit-based incentive payments for physician groups.

Which of these patients experienced a sentinel event?

A. Felipe, who had a seizure after receiving doses of insulin from two different nurses

B. Umeko, who asked her doctor to clarify his instructions because she didn't understand them

C. Roy, who stumbled in a hospital waiting room, but caught himself before he fell

D. Gail, who agreed to follow her doctor's instructions, but later decided not to

A. Felipe, who had a seizure after receiving doses of insulin from two different nurses

Mia, the office manager at a physician's practice, was asked to print a set of instructions for an older patient. Her printer can print the type in almost any color, and she has a variety of papers to choose from. What would be the best color combination for printing out the instructions?

A. Bright yellow ink on dark blue paper

B. Black ink on red paper

C. Black ink on white paper

D. Dark blue ink dark green paper

C. Black ink on white paper