Behavioral Approach to Management and Related Concepts

These flashcards cover key concepts related to the behavioral approach to management and associated topics discussed in the lecture.

What is the behavioral approach to management?

The behavioral approach emphasizes that managers need people skills and managerial skills to achieve better results through effective management of employees.

What was the human relations movement?

The human relations movement aimed to make managers more sensitive to employees, emphasizing humane treatment and was influenced by trade unions, industrial humanism, and the Hawthorne studies.

What is management science?

Management science involves assigning numerical values to parts of a system to analyze and improve those systems effectively.

What are the three ethical frameworks?

The three ethical frameworks are not explicitly mentioned; students are to identify and explain them.

Why do companies operate overseas?

Companies operate overseas to increase market share, increase profits, and benefit from economies of scale.

What is a polycentric attitude?

A polycentric attitude allows local managers to run the business as they understand the local market, culture, and environment, although it may lead to a loss of centralized training.

What are the two types of objectives?

The specific types of objectives are not defined in the notes; students are expected to explain them.

What are programmed and nonprogrammed decisions?

Programmed decisions are routine and repetitive, while nonprogrammed decisions are unique and require a case-by-case approach.

What is the Delphi technique in decision-making?

The Delphi technique is a structured communication method that relies on a panel of experts to reach a consensus.