COMM 243 Roadblocks To Effective Interpersonal Communication

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5 Terms

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() are positive messages given to other people, acknowledging them as valuable in our interpersonal relationships. The opposite would be called a () which is a relationship roadblock.

Confirming Responses, Disconfirming Response

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A relationship roadblock where you pre-emptively assume or judge how a person thinks or feels rather than attempting to understand them.

Evaluative Message

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A relational roadblock is when we respond to a person with ().

Indifference

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() are an relationship roadblock where we try to impose our beliefs onto another person without listening to their advice.

Controlling Messages

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A relationship roadblock is when we are overly () to criticism.

Defensive