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24 Terms

1
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What is Promotion?

Any form of communication used to inform, persuade, or remind people about products or services.

2
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What are the FIVE Elements of the Promotional Mix?

Advertising, Personal Selling, Sales Promotions, Public Relations, Direct Marketing.

3
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Advertising

Paid, non-personal communication through media.

4
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Advantages of Advertising

Reaches large audiences, builds brand awareness.

5
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Disadvantages of Advertising

Expensive, less personal, may be ignored.

6
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Personal Selling

Direct, face-to-face communication between a salesperson and a customer.

7
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Advantages of Personal Selling

Personalized, interactive, immediate feedback.

8
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Disadvantages of Personal Selling

Costly, time-consuming, limited reach.

9
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Sales Promotions

Short-term incentives to encourage buying, like coupons or discounts.

10
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Advantages of Sales Promotions

Creates urgency, increases short-term sales.

11
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Disadvantages of Sales Promotions

Not long-lasting, may hurt brand image.

12
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Public Relations (PR)

Activities that help an organization build a positive image.

13
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Advantages of Public Relations (PR)

Free (publicity), builds credibility.

14
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Disadvantages of Public Relations (PR)

Uncontrolled message, hard to measure.

15
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Direct Marketing

Communicating directly with consumers through mail, email, SMS, etc.

16
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Advantages of Direct Marketing

Targeted, measurable results.

17
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Disadvantages of Direct Marketing

Often seen as spam, privacy concerns.

18
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Why Use a Promotional Mix?

To reach different types of customers through different channels and create a balanced strategy.

19
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How does Budget influence Promotional Tools?

Larger budgets allow for mass media while smaller budgets may use more direct or digital methods.

20
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How does Target Market influence Promotional Tools?

Younger audiences might respond better to social media or influencer ads, while B2B might benefit more from personal selling and email marketing.

21
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What is the main goal of Consumer Sales Promotions?

Boost short-term sales, clear out inventory, attract new customers.

22
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What is a Press Release?

Official statement to media to announce something newsworthy.

23
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What is Publicity?

Free media coverage, which can be positive or negative.

24
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What does PR aim to generate?

Positive publicity.