SmartServe Exam Practice

The minimum age for someone to sell, serve, handle, or deliver alcohol in Ontario

18

Who issues licenses for the sale, service, and delivery of alcohol?

AGCO

Legislation that outlines the laws and regulations affecting the sale, service, and delivery of alcohol in Ontario

The Liquor Licence and Control Act, 2019 (LLCA)

T/F: You could be held civilly and/or criminally liable if you serve too much alcohol to a customer

True

Since alcohol is a ____, it ______ the central nervous system and impacts how a person thinks, acts, and moves

depressant; slows

the amount of alcohol in the bloodstream

blood alcohol concentration (BAC)

Alcohol is metabolized ____ than it is absorbed

more slowly

What % of alcohol content is eliminated from the bloodstream

90%

What % of alcohol content is eliminated through a person's breath, sweat, and urine?

10%

At what rate is alcohol eliminated from the body

one drink per hour

two main factors that affect BAC levels

# of drinks; how quickly drinks are consumed

T/F: BAC continues to rise after a person's stopped drinking

True

most important factor impacting BAC

time

how much can alcohol elimination rate vary based on a person's sex and weight?

0.01 - 0.025 mg/ml/hr

three general classes of alcohol

beer, wine, spirits

standard drink of beer

12 oz, 5% alcohol

standard drink of wine

5 oz, 12% alcohol

standard drink of spirits

1.5 oz, 40% alcohol

amount of pure alcohol in any standard drink

0.6 oz (17 ml)

standard drink formula

60 / alcohol % = amount (in oz)

a state in which a person's normal capacity to think, act, and move is impaired by alcohol, cannabis, or other drugs

intoxication

traffic light system

green (go), yellow (slow down), red (stop)

a smaller person will have a ___ BAC than a larger person

higher

a person with a higher body fat % will have a ____ BAC than one with a lower body fat %

higher

a more muscular person will have a ____ BAC than a less muscular person

lower

as people age, their ability to metabolize alcohol _____

decreases

an older person will have a _____ BAC than a younger person

higher

females will have a _____ BAC than males

higher

eating foods that are high in fat and protein will make alcohol take _____ time for BAC levels to rise.

more

carbonated drinks allow alcohol to enter into the bloodstream _____ than normal

faster

under most social drinking conditions, drinks are consumed every ____ minutes in a 1-2 hour period

20

people involved in social activities will often drink ___ and ____

less; slower

T/F a greater tolerance to alcohol lowers a person's BAC

false

when was prohibition lifted in Canada?

1927

What is required by any business wishing to sell or serve alcohol?

Liquor Sales Licence

Where are special occasion permits required for the service of alcohol?

At an event in any location other than a licensed establishment, a private place, or a residence

Endorsements are ____ to a liquor sales licence

additions

______ allow licensed establishments to sell and serve alcohol under specific circumstances.

endorsements

AGCO stands for...

Alcohol and Gaming Commission of Ontario

permissible hours for the sale and service of alcohol in a licensed establishment

mon-sun, 9 am - 2 am

new years eve, 9 am - 3 pm

daylights savings rules (fall)

turn the clock back from 2 am to 1 am

daylights savings rules (spring)

turn the clock forward from 2 am to 3 am

Evidence of alcohol must be cleared away within ___ minutes after the stop-service time

45

Only sell and serve alcohol from the ____, ___ , or ___

LCBO,

The Beer Store,

manufacturer's retail stores.

keep records for drink modifications (i.e. adding water to a drink) for at least __ year(s)

1

T/F licensees can choose to have their liquor sales licence apply to the whole premises

true

Sandy's Law

Every establishment serving or selling alcohol must display a sign warning women that drinking alcohol during pregnancy can cause Fetal Alcohol Spectrum Disorder (FASD).

What two documents must be displayed in any establishment selling alcohol?

Sandy's Law poster; Liquor Sales Licence

seven types of endorsements

brew pub; wine pub; caterer's; room service; mini-bar; golf course; bring your own wine (BYOW);

brew pub and wine pub licensees can offer their beer/wine for takeout only if it's ___

with food

3 rules for caterer's endorsement

- event must be sponsored by someone other than licence holder

- the licensee's employees are the only ones allowed to sell and serve alcohol

- any unserved alcohol must be returned back to the caterer's licensed premises.

mini bars must include ____

non-alcoholic beverages

golf course endorsement allows ____

the licensee to sell and serve alcohol for consumption on the playing area of a golf course

3 rules for golf course endorsements:

- alcohol may be sold and served from a mobile vending cart

- customers cannot have alcohol outside of licensed areas (i.e. parking lots, public walkways, roadways)

- while customers can have open alcohol in a golf cart, they cannot hold or drink it while driving the cart

3 rules for BYOW

- the bottle must be sealed and unopened when it is brought into the establishment

- the bottle must be opened by an employee of the establishment

- a customer can take home any unopened or unfinished wine, provided it has been securely closed by the licensee.

take home the rest

all liquor sales licensees have the option to reseal a partially consumed bottle of commercially-made wine for patrons to take home

T/F a customer can take home an unopened bottle of wine when it's ordered with food for takeout

True

T/F: Smart Serve certification is required under an SOP

false, though it is strongly recommended

two types of permits

"no sale"; "sale"

a "no sale" permit is required when...

An event is held in a location other than a private place or residence, alcohol is served free of charge

a "sale" permit is required when...

Alcohol is sold, either through a cash bar or alcohol tickets, admission is charged

types of events

private, public, industry promotional, tailgate

a ____ event is only for individuals who have been invited by the host (i.e. birthday parties, weddings)

private

____ events are open to the public, and allow for fundraising/profit from the sale of alcohol

public

____ events are held to promote a manufacturer's product through sampling

industry promotional

T/F industry promotional events are allowed to profit from the sale of alcohol

false

____ events are generally considered outdoor social gatherings, where attendees are permitted to bring their own alcohol

tailgate events (TEP)

to be eligible for a TEP, the event must be ___

an outdoor event, held at ground level, that is held in connection with, and in proximity to, a professional, semi-professional, or post-secondary sporting event

T/F at tailgating events, attendees must be permitted to bring their own alcohol

true

the only person permitted to sell alcohol at a tailgate event is ___

the permit holder

T/F permit holders for tailgate events can sell and serve homemade alcohol and/or alcohol made at a brew or fermented on premise facility

false

T/F attendees at tailgate events can bring and consume homemade alcohol and/or alcohol made at a brew or on premise facility

true

what is the time range that permits the sale/serving/consumption of alcohol at tailgate events?

9 am - 2 am, mon-sun

9 am - 3 am, new years eve

3 places where alcohol can be sold in a retail environment

grocery stores

manufacturers' on and off sites

farmers' markets

what types of liquor can be sold in grocery stores?

beer, cider, and wine

what types of liquor can be sold by manufacturers' on and off sites

wine, beer, cider

wine sold at farmers' markets must be ___

100% Ontario wine

cider sold at farmers' markets must be ___

made from 100% Ontario apples

spirits sold at farmers' markets can be sold if _____

at least 50% of the volume in the container is made at a production site in Ontario

beer can be sold at farmers' markets only if ____

the full brewing process takes place at a production site in Ontario

All licensed grocery stores and manufacturers' retail stores selling alcohol are subject to the ____ & ___

LLCA; Registrar's Interim Standards and Requirements

someone 19+ who attempts to buy alcohol on behalf of another individual who is either intoxicated or under the age of 19

second party purchaser

hours for sale of alcohol at licensed grocery and manufacturer retail stores

mon-sun from 7 am to 11 pm

hours for sale of alcohol at manufacturers' on-site retail stores

mon-sun, 9 am - 11 pm

hours for sale of alcohol at farmers' markets

during hours of operation

T/F grocery stores cannot allow exchanges or refunds outside the legal hours of sale

false; grocery stores cannot allow exchange during these hours but can allow refunds at any time

a licensed store must display beer and cider ____

together

T/F a licensed store can display beer and wine together

false; they must be displayed separately

a proportion of the containers of beer, wine, or cider on display at a licensed store must be produced by ___ breweries, cideries, and wineries

small

T/F: on manufacturer's on-site retail stores, customers cannot carry a sample/consume it in an area other than the sampling area

false

T/F: samples cannot be sold at a profit

true

2 ways liquor can be delivered

1. Licensed Liquor Delivery Services

2. Liquor Sales Licensees selling liquor with food for takeout or delivery

T/F: all types of liquor that is securely closed can be sold for takeout/delivery with food

true

T/F: there is no limit on the amount of liquor that can be sold for takeout/delivery

true

T/F licensees are required to charge for delivery

false; they can though if they choose

During what times are the sale and delivery of liquor with food allowed?

between 9 am - 11 pm

T/F: You can deliver to the person who did not pay for the alcohol, so long at they are at the delivery address and at least 19

true

8 pieces of information to record for delivery/takeout of alcohol

1. name and address of the licensee

2. name and address of the purchaser

3. delivery address

4. kinds and quantities of liquor delivered

5. date the order is placed

6 date of delivery

7. price of liquor (+ delivery fee, if any)

8. name of delivery person and their delivery licence number (if not an employee of the liquor sales licensee)

_____ means that an individual can sue you for damages

civil liability

lawsuit brought by an innocent third party who was injured by an intoxicated guest; is this a criminal or civil liability?

civil