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Market Occupancy
(Total Occupied Rooms in Market / Total Rooms in Market) x 100.
Average Daily Room Rate for the Market
Total Room Revenue in Market / Total Rooms Sold in Market.
Market Mix of Demand
The breakdown of where customers come from like leisure business or group.
ROOM NIGHTS
One room sold for one night.
Fair Share of Supply
(Hotel's Rooms / Total Market Rooms) x 100.
Demand Captured
The actual number of room nights a hotel sells.
Fair Share of Demand
(Fair Share of Supply % x Total Market Demand).
Total Market Demand
Total room nights sold by all hotels in the market.
Total Demand Captured
Another term for a hotel's total rooms sold.
Total Market Penetration
(Demand Captured / Fair Share of Demand) x 100.
Projected Hotel Occupancy
Forecasted percentage of a hotel's rooms that will be sold.
Calculation of Average Room Rate
Total Room Revenue / Total Rooms Sold.
Percentage of Distribution
(Bookings from a Channel / Total Bookings) x 100.
Multiple occupancy
Percentage of sold rooms with more than one guest.
Room Nights at Rack
Rooms sold at the full standard price.
Room Nights at Discount
Rooms sold at a reduced price.
RACK RATES
The hotel's official full price before discounts.
DISCOUNT RATES
Any price offered below the official rack rate.
Performance index
A score comparing hotel performance to the market average.
Market Share
(Hotel's Performance / Market's Total Performance) x 100.
REVPAR
Revenue Per Available Room. Total Room Revenue / Total Available Rooms.
Management Company
The company hired to run daily hotel operations.
Asset Management Company
The company hired to protect the hotel's financial value.
Soft brands
Independent hotels that join a major brand's network.
Scale
The advantage of size for better deals and lower costs.
Percent change
[(New Value - Old Value) / Old Value] x 100.
Ranking Data
Reports listing hotels from best to worst.
Star Report
A brand report showing performance vs. competitors.
Pipeline report
A report on new hotels planned or being built.
HOST Report
The standard industry report comparing hotel performance