OB Final Flashcard Set

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23 Terms

1

What are the two types of self-esteem?

High self-esteem and low self-esteem.

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2

What factor correlates moderately with life satisfaction?

Self-esteem.

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3

How can self-esteem be improved?

Through training, recognition, coaching, and supportive leadership.

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4

What does Bandura's model of self-efficacy suggest about an individual's beliefs?

Their belief in their ability to succeed influences their behavior, motivation, and emotional responses.

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5

What are the four primary sources of self-efficacy identified by Bandura?

Mastery experiences, vicarious experiences, social persuasion, and physiological/emotional states.

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6

How do individuals with high self-efficacy typically behave?

They try hard and persevere, solve problems creatively, and visualize success.

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7

What is one characteristic of individuals with low self-efficacy?

They tend to be passive and avoid difficult tasks.

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8

What are the four components of Emotional Intelligence (EI)?

Self-awareness, self-management, social awareness, relationship management.

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9

Which of the Big Five Personality Dimensions correlates most strongly with job performance?

Conscientiousness.

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10

What is Maslow's highest level of need in his Need Hierarchy?

Self-actualization.

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11

According to Alderfer’s ERG Theory, what are the three basic needs categories?

Existence, relationship, and growth.

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12

What does McClelland's Need Theory identify as the three primary motivators?

Need for affiliation, need for power, need for achievement.

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13

What influences motivation according to Adam’s Equity Theory?

The perceived balance between inputs (effort) and outcomes (rewards) in comparison to others.

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14

What is Vroom’s Expectancy Theory?

Motivation is influenced by the belief that effort will lead to performance, performance will lead to rewards, and those rewards are valued.

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15

What are the five conflict management styles?

Integrating, smoothing, dominating, avoiding, and compromising.

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16

Which leadership approach focuses on inspiring and motivating employees?

Transformational leadership.

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17

What does the Full-Range Theory of Leadership propose?

Leadership exists on a spectrum from laissez-faire to transactional to transformational.

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18

What behavior characterizes transformational leaders?

They inspire employees to prioritize organizational goals over personal interests.

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19

What is the main focus of Servant Leadership?

Prioritizing the well-being of followers.

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20

What does Interactional Justice refer to?

How people are treated during processes.

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21

How does Herzberg’s Motivator-Hygiene Theory define motivators?

Characteristics associated with job satisfaction such as achievement and recognition.

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22

What do positive feedback loops reinforce according to Bandura's model?

High self-efficacy beliefs.

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23

What is the definition of conflict as opportunity?

Viewing conflict as a chance to explore all possible solutions.

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