Chapter: Teamwork and Team Performance (Notes)

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Vocabulary flashcards covering key concepts related to teamwork and team performance from the notes.

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22 Terms

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Erosion of Team Performance

Decline in a team's effectiveness due to factors such as unwillingness to cooperate and lack of managerial support.

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Unwillingness to Cooperate

Reluctance of team members to collaborate toward a common goal.

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Lack of Managerial Support

Failure of a manager to delegate authority and empower the team.

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Technical Skills

Skills needed to complete the task.

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Problem Solving Skills

Ability to analyze issues and find effective solutions.

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Interpersonal Skills

People skills that enable effective communication and teamwork.

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Task-Facilitating Leadership

Leadership focused on enabling the team to accomplish tasks.

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Relationship Building (Non-Leadership)

Activities or skills that build positive team relationships without formal leadership.

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Blocking

Hindrances to progress that disrupt team cohesiveness.

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Team

Group of individuals with complementary skills working together to achieve a goal.

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Group

Collection of people working separately to meet a common task.

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Team Characteristics

Shared accountability, interdependence, stability, sociability, and shared decision making.

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Sharing Decision Making Power

Authority and influence on decisions are distributed among team members.

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Manager-Led Team

A team where the manager is in charge of goals, task distribution, and overall performance.

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Self-Managed Team

A team with autonomy on how tasks are completed.

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Cross-Functional Teams

Teams with members from different functional areas who work together.

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Virtual Team

A team whose members are not all located in the same place and work toward a common goal remotely.

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Effective Teamwork

Teamwork characterized by interdependency, trust, encouragement, fulfillment, and rotation of leadership.

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Group Cohesiveness

The attraction and willingness of members to stay with and work on the team.

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Group Size Effect

Large teams are often avoided; there is a tendency for people to shy away from very large groups.

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Similarity Between Teammates

Shared attributes among team members that influence cohesion, success, exclusiveness, and competition.

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Groupthink

Conforming to group pressure in decision-making, often ignoring alternative viewpoints.