Ch 5 - Electronic and Mobile Commerce and Enterprise Systems

Mobile

________- commerce (m- commerce) relies on the use of wireless devices.

Encryption

________ can provide secure transmission.

Online banking customers

________ can check balances, transfer money, and pay their bills.

Disintermediation

________: the elimination of intermediate organisations between the producer and the consumer.

E Government

________: use of information and communications technology to:

SSL

Secure sockets layer (________): used to secure sensitive data.

brokerage business

The ________: adapted to the internet faster than any other arm of finance.

Electronic cash

________: amount of money that is computerised for e- commerce transactions.

Public exchanges

________: owned and operated by industry groups.

Price comparison

________: mobile phones services enable shoppers to compare prices and products on the web.

world of investment

The Internet: revolutionised the ________ and finance.

Digital certificate

________: attachment in a website that verifies the identity of a sender or website.

Wireless Application Protocol

________ (WAP): standard set of specifications for internet applications that run on handheld, wireless devices.

E Commerce Software

The ________ should be able to manage the catalogue, configure products to help customers, have shopping cart facilities, e- commerce transaction processing, and web traffic data analysis.

Electronic Commerce

conducting business activities electronically over computer networks

Business-to-business (B2B)

all participants are organisations

Business-to-Consumer (B2C)

where customers deal directly with an organisation and avoid intermediaries

Consumer-to-Consumer (C2C)

Involves consumers selling directly to other consumers

Disintermediation

the elimination of intermediate organisations between the producer and the consumer

B2B, B2C, C2C, and m-commerce are used in

retail and wholesale, manufacturing, marketing and advertising, price comparison, couponing, investment and finance, baning and e-boutiques

Electronic exchange

electronic forum where manufacturers, suppliers, and competitors buy and sell goods, trade market information, and run back-office operations

Private exchange

owned and operated by a single company

Public exchanges

owned and operated by industry groups

Market segmentation

identification of specific markets to target them with advertising messages

Price comparison

mobile phones services enable shoppers to compare prices and products on the web

The Internet

revolutionised the world of investment and finance

Wireless Application Protocol (WAP)

standard set of specifications for internet applications that run on handheld, wireless devices

Digital certificate

attachment in a website that verifies the identity of a sender or website

Smart card

card sized device with a microchip for electronic memory and processing capability

P-card

credit card used to streamline the traditional purchase order and invoice payment process