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Real success
Passion connects identity to work for fulfillment.
Wrong turns
Mistakes from money, skills, or limiting attitudes.
Testing and learning
Better approach than rigid planning.
Tunnel vision
Narrow focus on passion can cause disappointment.
Personality
Stable psychological traits influencing thoughts and actions.
Big 5 personality test
Measures personality on five dimensions: OCEAN.
Myers Briggs Type Indicator (MBTI)
Categorizes personality types, less reliable than Big 5.
Situational factors
Immediate environment shaping personality expression.
Values
Beliefs about importance, stability, and context-driven.
Person-job fit
Alignment of values with job requirements.
Person-organization fit
Alignment of values with company culture.
Emotions in the workplace
Affect decision-making, motivation, and others' emotions.
Emotion regulation
Modifying feelings or expressions of emotions.
Emotional labor
Regulating emotions as part of job expectations.
Display rules
Expectations for emotional expression in contexts.
Surface acting
Faking emotions, leading to dissonance.
Deep acting
Authentically trying to feel required emotions.
Perception
Interpreting sensory inputs influences decision-making.
Selective perception
Noticing based on personal interests and experiences.
Fundamental attribution error
Overestimating internal factors in others' behaviors.
Contrast error
Evaluating based on recent comparisons.
Stereotype
Association between a category and a trait.
Decision-making systems
System 1 is quick; System 2 is deliberate.
Anchoring bias
Fixating on initial information during decisions.
Selection bias
Generalizing conclusions from insufficient data.
Randomness error
Believing in predictability of random events.
Confirmation bias
Seeking confirming information while ignoring contradictions.
Availability bias
Judging based on readily available information.
Escalation of commitment
Increased commitment despite negative information.
Motivation
Force driving effort towards tasks or activities.
Self determination theory
Control over actions enhances motivation.
Self concordance theory
Goals aligned with values maintain motivation.
Goal setting theory
Goals direct attention and energy towards achievement.
SMART goals
Specific, measurable, attainable, relevant, time-bound objectives.
Self efficacy theory
Belief in ability enhances motivation.
Equity theory
Fairness perception influences motivation levels.
Job design
Influences motivation through task structuring.
Job characteristic model
Five dimensions: skill variety, identity, significance, autonomy, feedback.
Job redesign
Formal changes to job structure.
Job crafting
Informal adjustments to enhance job experience.
Group
Two or more individuals working towards a goal.
Norms
Shared beliefs about acceptable group behavior.
Cohesiveness
Members' attraction and motivation to remain together.
Role
Expected behaviors associated with a social position.
Status
Social rank assigned to group members.
Hierarchy
Ranks of esteem within a group.
Group think
Conformity pressures suppress diverse viewpoints.
Team
Group with mutual accountability and collective performance.
Synergy
Positive outcomes from collaborative teamwork.
Team effectiveness
Influenced by context, composition, processes, and states.
Conflict
Perceived damaging actions by others.
Dysfunctional conflict
Hinders collaboration and reduces satisfaction.
Functional conflict
Constructive, enhances creativity and decision quality.
Relationship conflict
Interpersonal issues causing negative dynamics.
Task conflict
Disagreements over content or goals.
Conflict handling methods
Strategies: competing, avoiding, compromising, accommodating, collaborating.
Diversity
Differences among group members in characteristics.
Surface-level diversity
Observable traits like age, race, gender.
Deep-level diversity
Less visible traits like values and skills.
Tokenism
Minority members treated differently from majority.
Social identity theory
Identity shaped by group memberships.
Intergroup conflict
Bias-based conflicts between groups.
Communication
Transfer and understanding of meaning.
Routine message
Simple, familiar, low emotional complexity.
Non-routine message
Complex, unfamiliar, prone to misunderstanding.
Channel richness
Amount of information conveyed through a medium.
Curse of knowledge
Sender assumes message is easily understood.
Message encoding
Translating thoughts into a communicable message.
Listening
Active attention and understanding of communication.