NATURE AND DEFINITION OF COMMUNICATION

Communication

It is the PROCESS OF EXCHANGING IDEAS, THOUGHTS AND FEELINGS from one person to another with the use of symbols.

• Greek word— communicare “to share”

• May be verbal and/or non-verbal and aims for understanding.

Nature of Communication

• Communication INVOLVES A PROCESS

• COMMONLY occurs between 2 OR MORE PEOPLE.

• It can occur within a single person.

• Communications can be EXPRESSED THROUGH WORDS and ACTIONS.

• Communication HAS CONTEXT

Context

ELEMENTS OF COMMUNICATION

It is the ENVIRONEMENT OR THE SITUATION which communication is taking place.

Physical Context

CONTEXT TYPES - ELEMENTS OF COMMUNICATION

It is the PHYSICAL ENVIRONMENT where the communication takes place.

Social Context

CONTEXT TYPES - ELEMENTS OF COMMUNICATION

This refers to the RELATIONSHIP THE PARTICIPANTS HOLD for each other.

Psychological context

CONTEXT TYPES - ELEMENTS OF COMMUNICATION

Which has to do with the MOOD AND EMOTIONS of the communicators at the moment of communication.

Participants

ELEMENTS OF COMMUNICATION

These are the INDIVIDUALS WHO ASSUME THE ROLES of the senders and receivers during interaction.

Sender

This person FORMS AND TRANSMITS MESSAGES.

Receiver

This person INTERPRETS THE MESSAGES that have been transmitted.

Messages

ELEMENTS OF COMMUNICATION

It is MADE UP OF THE IDEAS AND FEELINGS that a sender-receiver wants to share with others.

Verbal symbols

MESSAGES - ELEMENTS OF COMMUNICATION

This is EXPRESS THROUGH WORDS.

Non verbal symbols

MESSAGES - ELEMENTS OF COMMUNICATION

This is EXPRESS THROUGH GESTURES, body movements, etc.

Encoding

ELEMENTS OF COMMUNICATION

It is the PROCESS OF PUTTING YOUR THOUGHTS and feelings into words or nonverbal cues.

Decoding

ELEMENTS OF COMMUNICATION

It is the PROCESS OF INTERPRETING ANOTHER’S MESSAGE.

Noise

ELEMENTS OF COMMUNICATION

It is ANYTHING THAT HINDERS the process of sharing meaning.

Physical noise

NOISE - ELEMENTS OF COMMUNICATION

Includes the SIGHTS OR SOUNDS that draw people’s attention away.

Psychological noise

NOISE - ELEMENTS OF COMMUNICATION

Includes INTERNAL DISTRACTIONS based on thoughts or feelings.

Internal noise

TYPES PSYCHOLOGIAL NOISE - ELEMENTS OF COMMUNICATION

Refers to the THOUGHTS AND FEELINGS that compete for attention.

Semantic noise

TYPES PSYCHOLOGICAL NOISE - ELEMENTS OF COMMUNICATION

Refers to the DISTRACTIONS AROUSED BY CERTAIN SYMBOLS that take our attention away from the main message.

Feedback

ELEMENTS OF COMMUNICATION

It is the REACTIONS AND RESPONSES of the receiver to the message.

Process of communication

1. Sender (ideas)

2. Message (encodes)

3. Transmits the message

4. Message (decodes)

5. Receiver gets the meaning

6. Feedback