2.4 Motivation

Motivation

the desire to achieve a goal

Meaning of intrinsic and extrinsic motivation

Intrinsic- self motivated

Extrinsic- need to be motivated by others/things

Importance of employee motivation in a business

Easier to attract employees, retaining employees, higher labour productivity

Explain Herzberg’s Theory

2 factors:

• Motivators - factors that would give employees job satisfaction

  • Eg. Achieving aims, chance of promotion, responsibility, interesting work, recognition, personal development

• Hygiene factors - can leave workers dissatisfied if insufficient

  • Pay, working conditions, job security, quality of supervision, staff relationships, company policy

Name the levels on Maslow’s hierarchy of needs and examples (bottom to top)

• physiological needs (adequate pay, subsidised meals, accomodation)

• Safety and security (job security, safe working conditions)

• Love and belonging (teamwork, good communication, social facilities)

• Esteem (praise for doing good work, awards, rewards for achievement)

• Self actualisation (opportunities to be challenged, be reactive, solve problems and make decisions)