Chapter 12: Social Psychology

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Hovland

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132 Terms

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Hovland

________ demonstrated that certain features of the source of a persuasive message, the content of the message, and the characteristics of the audience will influence the persuasiveness of a message.

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Scripts

________ are important sources of information to guide behavior in given situations.

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Sternberg

________ states that a healthy relationship will have all three components of love- intimacy, passion, and commitment- which is described as consummate love.

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Stanley Milgram

________ designed an experiment where volunteer participants were told that they were to teach other students correct answers to a series of test items, and to shock the learners if they gave a wrong answer to a test item.

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Obedience

________: the change of an individuals behavior to comply with a demand by an authority figure.

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Companionate

________ love: characteristic of close friendships and family relationships, consists of intimacy and commitment but no passion.

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Intimacy

________: the sharing of details and intimate thoughts and emotions.

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Infatuation

________: the presence of passion without intimacy or commitment.

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Conformity

________: the change in a persons behavior to go along with the group, even if they dont agree with the group.

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Groupthink

________ can hinder opposing thoughts.

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social networks

Homophily: the tendency for people to form ________ with others who are similar.

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Humans

________ engage in aggression when they seek to cause harm or pain to another person.

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Asch

________ effect: the influence of the group majority on an individuals judgment.

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individual performance

Occurs when our ________ can not be evaluated separately from the group.

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illusion of unanimity

Perceiving a(n) ________ among group members.

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Bystander

________ effect: a phenomenon in which a witness or ________ does not volunteer to help a victim or person in distress, and instead just watch what is happening.

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witnesses

Bullying involves three parties: the bully, the victim, and ________ or bystanders.

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Solomon Asch

________ conducted several experiments in the 1950s to determine how people are affected by the thoughts and behaviors of other people.

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Controllability

________: the extent to which the circumstances that are associated with a given outcome can be ________.

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Self disclosure

________: the sharing of personal information.

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Situationism

________: the view that our behavior and actions are determined by our immediate environment and surroundings.

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Self fulfilling prophecy

________: an expectation held by a person that alters his or her behavior in a way that tends to make it true.

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Prejudice

________: a negative attitude and feeling toward an individual based solely on ones membership in a particular social group.

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Homophobia

________: prejudice and discrimination of individuals based solely on their sexual orientation.

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persuasive message

The elaboration likelihood model: there are two main routes that play a role in delivering a(n) ________: central and peripheral.

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Internal factor

________: an attribute of a person and includes personality traits and temperament.

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Altruism

________: peoples desire to help others even if the costs outweigh the benefits of helping.

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Fundamental attribution error

________: when people assume that the behavior of another person is a trait of that person, and to underestimate the power of the situation on the behavior of others.

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Discrimination

________: negative action toward an individual as a result of ones membership in a particular group.

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Confirmation bias

________: to seek out information that supports our stereotypes and ignore information that is inconsistent with our stereotypes.

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Behavior

________ is a product of both the situation and of the person.

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Empty love

________: having commitment without intimacy or passion.

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Dispositionism

________: the view that our behavior is determined by internal factors.

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Social norms

________ require guards to be authoritarian and prisoners to be submissive.

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Social role

________: a pattern of behavior that is expected of a person in a given setting or group.

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Fatuous love

________: having passion and commitment, but no intimacy.

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Social facilitation

________: occurs when an individual performs better when an audience is watching than when the individual performs the behavior alone.

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Social loafing

________: the exertion of less effort by a person working together with a group.

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Attitude

________: our evaluation of a person, an idea, or an object.

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Social psychologists

________ hold that we make these decisions based on the social situation, not our own personality variables.

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physical attractiveness

Matching hypothesis: asserts that people tend to pick someone they view as their equal in ________ and social desirability.

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Diffusion of responsibility

________: the tendency for no one in a group to help because the responsibility to help is spread throughout the group.

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traditional bullying

The effects of cyberbullying are just as harmful as ________ and include the victim feeling lower self- esteem, frustration, anger, sadness, helplessness, powerlessness, and fear.

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Stereotype

________: a specific belief or assumption about individuals based solely on their membership in a group, regardless of their individual characteristics.

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Persuasion

________: the process of changing our attitude toward something based on some kind of communication.

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Social exchange theory

________: we act as naïve economists in keeping a tally of the ratio of costs and benefits of forming and maintaining a relationship with others.

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Normative social influence

________: people conform to the group norm to fit in, to feel good, and to be accepted by the group.

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Ageism

________: prejudice and discrimination toward individuals based solely on their ________.

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Aggression

________ takes two forms depending on ones motives: hostile or instrumental.

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Prosocial behavior

________: voluntary behavior with the intent to help other people.

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Social psychology

examines how people affect one another, and it looks at the power of the situation

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The field of social psychology studies topics at both the intra

and interpersonal levels

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Intrapersonal topics

those that pertain to the individual; include emotions and attitudes, the self, and social cognition

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Interpersonal topics

those that pertain to dyads and groups; include helping behavior, aggression, prejudice and discrimination, attraction and close relationships, and group processes and intergroup relationships

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Situationism

the view that our behavior and actions are determined by our immediate environment and surroundings

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Dispositionism

the view that our behavior is determined by internal factors

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Internal factor

an attribute of a person and includes personality traits and temperament

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Fundamental attribution error

when people assume that the behavior of another person is a trait of that person, and to underestimate the power of the situation on the behavior of others

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Actor-observer bias

the phenomenon of attributing other peoples behavior to internal factors (fundamental attribution error) while attributing our own behavior to situational forces

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Self-serving bias

he tendency of an individual to take credit by making dispositional or internal attributions for positive outcomes but situational or external attributions for negative outcomes

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locus of control (internal versus external), stability (stable versus unstable), and controllability (controllable versus uncontrollable)

One model of attribution proposes three main dimensions

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Stability

the extent to which the circumstances that result in a given outcome are changeable

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Controllability

the extent to which the circumstances that are associated with a given outcome can be controlled

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Just-world hypothesis

the belief that people get the outcomes they deserve

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Social role

a pattern of behavior that is expected of a person in a given setting or group

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Social norm

a groups expectation of what is appropriate and acceptable behavior for its members-how they are supposed to behave and think

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Script

a persons knowledge about the sequence of events expected in a specific setting

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Stanford prison experiment

24 healthy male college students were randomly assigned to play the role of either a prisoner or a guard in a mock prison

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The guards and prisoners enacted their social roles by engaging in behaviors appropriate to the roles

The guards gave orders and the prisoners followed orders

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Attitude

our evaluation of a person, an idea, or an object

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an affective component (feelings), a behavioral component (the effect of the attitude on behavior), and a cognitive component (belief and knowledge)

Typically, attitudes are positive or negative and have three components

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Cognitive dissonance

psychological discomfort arising from holding two or more inconsistent attitudes, behaviors, or cognitions

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We can reduce cognitive dissonance by bringing our cognitions, attitudes, and behaviors in line

This can be done in different ways

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Persuasion

the process of changing our attitude toward something based on some kind of communication

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Yale attitude change approach

describes the conditions under which people tend to change their attitudes

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Central route

logic driven and uses data and facts to convince people of an arguments worthiness

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Peripheral route

an indirect route that uses peripheral cues to associate positivity with the message

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Foot-in-the-door technique

the persuader gets a person to agree to bestow a small favor or to buy a small item, only to later request a larger favor or purchase of a bigger item

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Conformity

the change in a persons behavior to go along with the group, even if they dont agree with the group

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Asch effect

the influence of the group majority on an individuals judgment

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The size of the majority

the greater the number of people in the majority, the more likely an individual will conform

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Theres an upper limit

a point where adding more members does not increase conformity

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The presence of another dissenter

If theres at least one dissenter, conformity rates drop to near zero

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The public or private nature of the responses

when responses are made publicly, conformity is more likely; however, when responses are made privately, conformity is less likely

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Normative social influence

people conform to the group norm to fit in, to feel good, and to be accepted by the group

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Informational social influence

people conform because they believe the group is competent and has the correct information, particularly when the task or situation is ambiguous

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Obedience

the change of an individuals behavior to comply with a demand by an authority figure

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Groupthink

the modification of the opinions of members of a group to align with what they believe is the group consensus

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Group polarization

the strengthening of an original group attitude after the discussion of views within a group

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Social facilitation

occurs when an individual performs better when an audience is watching than when the individual performs the behavior alone

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Social loafing

the exertion of less effort by a person working together with a group

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Prejudice

a negative attitude and feeling toward an individual based solely on ones membership in a particular social group

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Stereotype

a specific belief or assumption about individuals based solely on their membership in a group, regardless of their individual characteristics

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Discrimination

negative action toward an individual as a result of ones membership in a particular group

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Racism

prejudice and discrimination against an individual based solely on ones membership in a specific racial group

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explicit attitudes and implicit attitudes

Humans have two forms of attitudes

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Explicit attitudes

conscious and controllable

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Implicit attitudes

unconscious and uncontrollable

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Sexism

prejudice and discrimination toward individuals based on their sex

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Ageism

prejudice and discrimination toward individuals based solely on their age

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