Leadership Basics

Why is a leader important in healthcare and pharmacy practice?

§  Healthcare is  constantly changing, and a leader needs to learn , adjust efforts, and align individuals and organizations.

§  Effective organizations rely on frontline practitioners to learn, adapt, and lead others to succeed.

What are the characteristics of a true leader?

-ability to articulate a compelling vision for the future

-passion

-integrity

-encouragement of others

-curiosity, daring, and taking calculated risk

How can a leader show their ability to articulate a compelling vision for the future?

·         They try to attract and inspire others.

·         They can increase commitment to organizational goals.

·         They can help to provide purpose and meaning to work.

·         They help to promote change.

How can a leader show that they are passionate?

·         They are committed to the vision and enjoy working towards it.

In what ways can a leader show that they have integrity?

·         They know their strengths and honest about limitations.

Explain , the ways a leader can show encouragement to others:

·         They like to support others.

·         They understand importance of engaging collective talents of many people.

How can a leader be curious , daring, and take calculated risk?

·         They are not afraid to challenge status quo.

·         They are willing to take risks to effect important change.

What is a Formal Leader?

§  These are leaders with a formal title/role.

§  They have formal power put on them through organizational authority.

§  They can fire, hire, transfer, demote, promote, and reward.

What are informal leaders?

§  These are people who lead from where they stand.

§  They rely on creation and articulation of vision of the future to create success.

§  They often have personal magnetism or charisma and the ability to inspire others.

§  They may exert more influence on fellow employees.

These type of leaders are key in determining vision and mobilizing people to accomplish that vision:

-Positional Leaders

These leaders recognize that changes need to occur in their teams/departments. They work to build influence with others to make those changes happen:

-Non-Positional Leaders

Explain the role of a leader:

§  Determining the vision for team or organization.

§  Creates inspiration and motivation.

§  Aligns people to organizational mission and vison.

§  Manages the change process.

Explain the role of a manager:

§  Deals with how to accomplish vison or objective through budgeting and planning.

§  Enhances efficiency and encourages problem solving through policy and process.

§  Creates job descriptions and seeks to fill roles and positions.

§  Manages organizational complexity.

What is adaptive leadership?

§  Creating change and improving outcomes.

What can be some challenges associated with adaptive leadership?

§  Problem that represents with less clarity for resolution.

§  No one has the answer to the problem.

What are some things that can be done to help address adaptive leadership challenges?

§  Brainstorm

§  Experimentation

§  Engagement of individuals at all levels of the organization.

Kotter’s Eight Steps for Leading Change:

o   Create urgency:

§  Clear, powerful narrative that captures the need for change.

o   Build coalition:

§  A passionate, diverse group to carry the change through.

o   Develop vison:

§  The ability to manage feelings to achieve goals.

o   Communicate the vision:

§  Define and clearly communicate the change.

o   Empower others to act:

§  Enable the business to define , plan and carry out the change.

o   Short-term wins:

§  Focus on enabling and promoting short-term wins across the organization.

o   Consolidate:

§  Keep the momentum going and consolidate gains across the organizations.

o   Anchor change:

§  Integrate the change into the culture, systems and process and make it stick.

This type of leader are masters at forging relationships with others and are effective at building productive teams, but they find it difficult to deliver bad news that may disappoint others:

-Affiliative Leader

This type of leader loves to make independent decisions, without talking to other people and does not engage the thinking or talents of others:

-Autocratic Leader

This type of leader tends to value fair process, they try to give all members a voice to weigh in , but their commitment to collecting input can be inefficient:

-Democratic Leader

What is a Laissez-Faire Leader?

§  They provide critical resources and information but tend to provide little direction.

§  They work well with highly competent and independent individuals .

§  They may cause some to feel abandoned or ignored.

What is a transformational leader?

§  They believe that social and spiritual values can be used to raise employee’s motivation and performance.

§  They create new ways of thinking  use charm and personality to promote change.

What is a servant leader?

§  They have a role of service to others, by meeting the needs of those whom they lead .

§  They help others grow by building individual capacity and sense of community.

§  Can be problem as not enough focus on setting direction or achieving goals.