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attribution
people’s explanation for why events or actions occur
internal attributions
when we tend to look at the characteristics or the character of a person to judge
their behavior
situational attributions
when we make judgements about behaviors based on the occurring situation
fundamental attribution error
the tendency to overemphasize traits and underestimate situational factors when explaining other’s behaviors
actor observer bias
the tendency to attribute one’s own behavior to situational
factors
self-servicing
the tendency to take personal credit for success but blame external causes for failure
social identity theory
group membership is an important part of how we view ourselves.
ultimate attribution error
Ingroup members receive little blame for negative actions.
Outgroup members receive little credit for positive actions.
deindividualization
When we are part of a large
group, we experience reduced
individuality, lower self-
awareness, and less attention to
personal standards
• Anonymity
• Heightened arousal
• Low accountability
• Crowds, riots, concerts, sporting
events
groupthink
poor decision-making when a
group is trying to preserve its
cohesiveness and maintain social
harmony
• Occurs typically under intense
pressure (external threats, strong
opinions initially expressed from
group leader)
social facilitation
In front of people, you may ride a
bike well (well-learned task), but
you may do worse than usual
when riding a unicycle (poorly-
learned task)
normative social influences
to be liked or accepted
informational social influence
when we assume the behavior of the group provides accurate or helpful information
when is obedience more likely
The person giving
orders is nearby and
seen as a legitimate
authority
• The victim is at a
physical and/or
psychological distance
• No role models for
defiance