SEM 501: Leading People - Week 3

These flashcards cover essential concepts and vocabulary related to counterproductive work behavior, abusive supervision, and organizational dynamics to aid in exam preparation.

Counterproductive Work Behavior (CWB)

Behaviors that intentionally hinder organizational efficiency and productivity.

Property Deviance

Behaviors that harm the organization's assets and possessions.

Political Deviance

Behaviors that intentionally disadvantage other individuals in the workplace.

Personal Aggression

Hostile verbal and physical actions directed toward other employees.

Abusive Supervision

Involves behaviors such as public ridicule, angry outbursts, and blaming subordinates, focusing on psychological and emotional mistreatment.

Neglected damage

The cost incurred by organizations due to absenteeism and legal expenses as a result of abusive supervision.

Moral Exclusion Theory

The psychological boundary separating those deserving fair treatment from those who are perceived as undeserving.

Deep-Level Dissimilarity

Differences in values and attitudes between supervisors and subordinates that can contribute to relationship conflict.

Negative Reciprocity Beliefs

The belief that individuals should retaliate against negative treatment, which can lead to deviant behaviors.

Focal Behaviors

Specific behaviors outlined in a policy that need to be clearly defined and contextualized to avoid ambiguity and misinterpretation.