conformity
Matching behaviour and appearance to perceived social norms
social norms
Usually unwritten or unspoken rules for behaviour in social settings
descriptive social norms
what people actually think, feel, or do
prescriptive social norms
what people should think, feel, or do
informational influence
what a group has if we adopt the group consensus because it seems correct
normative influence
what a group has if we adopt the group consensus to show identification with the group
compliance
Agreement with a request from a person with no perceived authority
door in the face
A persuasive technique in which compliance with a target request is preceded by a large, unreasonable request
foot in the door
a persuasive technique in which compliance with a small request is followed by compliance with a larger request that might otherwise have been rejected
low balling
making further requests of a person who has already committed to a course of action
obedience
when we comply to the request of someone in a position of authority
halo effect
the assumption that someone who is physically attractive will have other good personal qualities as well
thin slices of behaviour
first impressions
Made from minimal information
appearances, stereotypes
attributions
A judgment about the cause of a person’s behaviour
dispositional attributions
A judgment assigning the cause of a person’s behaviour to personal qualities or characteristics
situational attributions
A judgment assigning the cause of a person’s behaviour to the environment
Fundamental attribution error
refers to an individual’s tendency to attribute another’s actions to their character or personality, while attributing their behaviour to external situational factors outside of their control
actor-observer bias
Emphasizing dispositional attributions to explain the behaviour of others while emphasizing situational attributions to explain our own behaviour
self versus others
correspondence bias
the tendency for people to overemphasize personal factors and underestimate situational factors in explaining the behaviour of others
self-serving bias
Attributing success to dispositional factors while attributing failure to situational factors
positive versus negative behaviours
stereotypes
A simplified set of traits associated with membership in a group or category
prejudice
negative judgments and attitudes toward a person based on their group membership
bystander effect
the inhibiting influence of the presence of others on a person's willingness to help someone in need
diffusion of responsibility, evaluation apprehension and pluralistic ignorance
diffusion of responsibility
why should I do something if everyone around me could do the same thing
evaluation apprehension/audience inhibition
doesn’t want to be the one panicking for nothing, fear being judged or embarrassing themselves in front of others so they don’t intervene
pluralistic ignorance
everyone else probably holds a different opinion
groupthink
a type of flawed decision making in which a group does not question its decisions critically
social facilitation
situation in which the presence of other people changes performance
social loafing
reduced motivation and effort shown by individuals working in a group
Deindividuation
immersion of an individual within a group, leading to anonymity