Business Leadership Flashcards

business leadership final exam flashcards

What is the first function of management related to setting goals and deciding how to achieve them?

Planning.

What type of plans are created by top management for long-term goals?

Strategic Plans.

What is a Tactical Plan?

A medium-term plan created by middle management to support strategic goals.

What are the five steps in the Planning Process?

Define Objectives, Analyze Current Status, Develop Premises, Explore Alternatives, Implement & Evaluate.

What does SMART stand for in goal setting?

Specific, Measurable, Achievable, Relevant, Time-bound.

What type of planning prepares backup plans for unexpected problems?

Contingency Planning.

In the controlling process, what does 'Measure Performance' entail?

Collecting data to track progress.

What is the purpose of Feedback control?

Analyze results after completion to improve future performance.

What is the progressive discipline process for employee issues?

Verbal Warning → Written Warning → Loss of Hours → Termination.

What are the stages of Team Development in order?

Forming, Storming, Norming, Performing, Adjourning.

What is the role of a Team Leader?

Guides and supervises the team.

What are the types of teams based on functionality?

Formal Teams, Informal Teams, Project Teams/Task Forces, Cross-Functional Teams, Virtual Teams.

What should organizations do to overcome resistance to change?

Communicate clearly, involve employees, and provide support.

What is the difference between Incremental and Transformational change?

Incremental is small, gradual improvements, while Transformational is large, rapid changes.

What is meant by Ethical Decision-Making Process?

A process that includes identifying the ethical issue, gathering facts, evaluating alternatives, making a decision, and acting & reflecting.

What are the four types of leadership styles?

Autocratic, Democratic, Laissez-Faire, and Participative.

In a Functional Structure, how are employees grouped?

By job type, such as HR or Marketing.

What is self-awareness in the context of communication?

Knowing your strengths and weaknesses.

What does SWOT analysis stand for?

Strengths, Weaknesses, Opportunities, Threats.