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altruism
unselfish regard for the welfare of others
bystander effect
the tendency for any given bystander to be less likely to give aid if other bystander to be less likely to give aid if other bystanders are present
diffusion of responsibility
diminished sense of responsibility for taking action in a given situation often experienced by people in groups
reciprocity norm
an expectation that people will help, not hurt, those who have helped them
social-responsibility norm
an expectation that people will help those dependent upon them (young children and the elderly)
superordinate goals
shared goals that override differences among people and require their cooperation
social trap
a situation in which the conflicting parties, by each rationally pursuing their self-interest, become caught in mutually destructive behavior
prosocial behavior
positive, constructive, helpful behavior
Philip Zimbardo
Psychologist who conducted the Stanford Prison experiment
social norms
The implicit or explicit rules a group has for the acceptable behaviors, values, and beliefs of its members
upward social comparison
comparing ourselves to people who are better than we are with regard to a particular trait or ability
downward social comparison
comparing ourselves to people who are worse than we are with regard to a particular trait or ability
relative deprivation
the perception that one is worse off relative to those with whom one compares oneself
conformity
adjusting our behavior or thinking to coincide with a group standard
Solomon Asch
Conducted famous conformity experiment that required subjects to match lines.
normative social influence
conformity to a group norm to fit in, feel good, and be accepted by the group
informational social influence
conformity to a group norm because one believes that the group is correct
Stanley Milgram
conducted controversial study on obedience to authority; had participants administer what they believed were dangerous electrical shocks to other participants
false consensus effect
the tendency to overestimate the extent to which others share our beliefs and behaviors
social facilitation
improved performance on simple or well-learned tasks in the presence of others
social impairment
the tendency for the presence of other people to have a negative impact on the performance of a difficult task
social loafing
the tendency for people in a group to exert less effort when pooling their efforts toward attaining a common goal than when individually accountable
deindividuation
the loss of self-awareness and self-restraint occurring in group situations that foster arousal and anonymity
group polarization
the enhancement of a group's prevailing inclinations through discussion within the group
groupthink
the mode of thinking that occurs when the desire for harmony in a decision-making group overrides a realistic appraisal of alternatives