Chapter 12 - Promoting safety and health

emergency action plan

A plan an organization develops that contains

step-by-step procedures for dealing

with various emergency situations

cumulative trauma disorders

Injuries of the muscles, nerves, tendons,

ligaments, joints, and spinal discs caused by

repeated stresses and strains

stress

Any adjustive demand caused by physical,

mental, or emotional factors that require

coping behaviour

eustress

Positive stress that accompanies achievement

and exhilaration

disstress

Harmful stress characterized by a loss of

feelings of security and adequacy

burnout

The most severe stage of distress, manifesting

itself in depression, frustration, and

loss of productivity