EAM Roles and Trustworthiness

Flashcards reviewing the EAM Role Framework and the concept of Trust by Russel Hardin.

The Doer (EAM Role)

Action-oriented, dependable, efficient. Gets things done but can ignore planning or reflection; may overlook quality.

The Thinker (EAM Role)

Logical, analytical, sees systems and patterns but may become paralyzed by over-analysis or delay decisions.

The Carer (EAM Role)

Empathetic, attentive to others' needs, creates harmony but may avoid conflict; can enable poor performance to preserve peace.

The Communicator (EAM Role)

Energetic, persuasive, connects people, keeps morale high but can gloss over problems or derail focus.

The Challenger (EAM Role)

Critical thinker, identifies flaws, pushes for clarity and rigor but can come across as negative or confrontational.

The Improver (EAM Role)

Seeks optimization, embraces change, improves processes but may constantly tinker and destabilize stable systems.

The Finisher (EAM Role)

Detail-focused, quality-driven, completes tasks properly but can be perfectionistic or slow down delivery.

Encapsulated Interest

Arises when one person believes another has their interests at heart because it aligns with the other’s self-interest. The cornerstone of cooperation.

Trust

A response to perceived trustworthiness, not an independent moral stance; must be earned, situational, and specific.

Moral Commitment Model

Trust based on a belief in another’s ethical commitment; fails when people use trust for harmful ends.

Character-Based Model

Trust based on stable traits; problematic because perceived trustworthiness varies by observer and context.

Trust's role in cooperation

Fosters cooperation, but cooperation also builds it over time. A dynamic, reciprocal relationship.

Institutional Substitutes for Trust

Laws, regulations, professional norms that mimic trust or incentivize trustworthiness.

Quasi-Trust

Based on reputation, oversight, and performance history, as we lack dyadic relationships with them.

Healthy Distrust

Essential in democracies to prevent abuse; media, watchdog groups, and civic institutions play key roles.

Trustworthiness

Behaving in trustworthy ways may stem more from a utilitarian motivation than from strict moral duty.