Training Delivery and Facilitation Flashcards

Flashcards covering key vocabulary from the lecture notes on building professional capability, training delivery, and facilitation.

Modification of Assets

Reasons for modification of assets include timing, relevance, and learning requirements.

Learning Material Creation

When creating learning materials, talent development professionals should start with knowing what the objective is.

Participant Created Learning Materials

Participants can provide a wealth of support if allowed to help with the design and learn in the process.

Facilitating

Taking less of a delivery role and acting as a catalyst for learning; learners assume responsibility for their own learning.

Teaching

Trainer distributes knowledge with limited learner involvement.

Presenting

Delivering a speech to a group of people with little two-way communication.

Scanning for learner’s reactions

Talent development professionals use eye contact to read participants’ faces to detect comprehension, boredom, or lack of understanding.

Addressing disruptive learner behavior

Enable participants to self-manage behaviors by establishing their own ground rules.

Facilitation techniques

Give clear directions, practice active listening skills, and avoid judgmental comments.

Managing conflict

Help participants differentiate the facts from assumptions, remain unbiased, and stay calm.

Ways to engage learners in an online environment

Gain participants’ attention from the beginning and use a variety of techniques for involvement.