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Mark Welfey, The University of Akron, College of Business
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stratigic business decision
making a decision that is difficult and effects the company
Business Model
a simple abstract representation of one or more business processes
Business Process
a defined sequence of business activities that use resources to transform specific outputs to achieve a business goal
business analysis
the process of defining business process requirements and evaluating potential improvements
documentation
explains how business processes and business systems work; a tool for information transmission and communication
key parters
third party suppliers
key partner with example company Zoom
Hardware partners, integrators, payment processors
key activities
what the company does/invests in to create value
key activites with example company Zoom
tech developement, sales and support
key resources
hardware the company owns on its premises
key resources with example company Zoom
data centers, compression Algo
Value proposition with company example Zoom
video conferencing that works well, works on phones, laptops and conferejce rooms, supoorts 1000 participants
customer realtionships
methods by which the company keeps or builds relationships with current cusomters
Costomer Relationships example with example company Zoom
ratings
Channels
places where the company goes to find new customers
Channels example with example company Zoom
Website, referrals, resellers
customer segments
target markups
customer segments example with example company Zoom
distributed poeple
cost structure
expenses
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