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Countertranseference
A set of conscious or unconscious emotional reactions to a client experienced by a therapist.
feelings usually originate in the therapist’s own developmental conflicts or past. when this occurs, a good first step is to seek supervision.
Transference
The emotional reactions that are assigned to current relationships but originated in earlier experiences (often presenting as the feelings a client has towards a therapist)
when a client experiences this interaction with the therapist, it can be discussed and used therapeutically.
Dual Diagnosis
The occurrence of coexistent diseases within an individual.
The most commonly associated with a substance use disorder and other psychiatric disorder.
Dual relationship
Having a second role with the client in addition to the client-therapist relationship (Such as friend, business associate, family member, sex partner, etc.)
any time we know a client outside of a therapeutic relationship
Ego Syntonic
Traits of personality, thought, behavior, and values that are incorporated by the individual who considers them acceptable and consistent with his or her overall “true” self
Ego Dystonic
Traits of personality, behavior, thought, or orientation considered to be unacceptable, repugnant, or inconsistent with the individual’s perceptions- conscious or unconscious- of themselves
Empathy
A therapeutic technique in which the social worker communicates to a client that they perceive and understand the experiences, emotional state, and/or ideas of their client
Empowerment Model
This model utilizes interventions that help people achieve a sense of control in their lives by using a client’s strengths, resources, and resilience. It aims to reduce powerlessness created by social and political environments that oppress
Evidence Based Practice
This combines the social worker’s clinical experience, code of ethics, and client preferences with well-researched interventions to guide the treatment and services a client receives to achieve their therapeutic goals.
Informed Consent
The process of a client granting permission to engage in treatment after receiving information about treatment including potential risks and benefits
Self-Determination
An ethical principle of social work that allows a client to make their own choices about treatment and their lives
Reflection/Reflective listening
The social worker is accurately describing the client’s verbal and nonverbal cues, listening and responding to not just the content, but the feelings of the client. It involves that you accurately sense the world as they are experiencing it. Reflection is like holding up a mirror in counseling; you are reflecting back the essence of what the client has just communicated (verbally and nonverbally) to you.
Reframing
A technique used to help clients see their situation in a new light or from a different perspective they haven’t thought of
Interpretation
The therapist’s clinical impression of the meaning behind a behavior/communication. It goes beyond the explicit and observable client content and involves communicating and inferred component with the intention of adding new knowledge, understanding, or meaning.
Summary
Condensing the main points of what the client is saying or feeling in a session. It covers the primary components of the session so the client has an opportunity to recap key points of the session before it ends.
Confrontation
Addressing and bringing awareness to something the client may be overlooking, avoiding, or denying. We would not do confront a client until we have established rapport with them. When a client is engaging in therapy interfering behavior, confronting may be necessary.
Clarification
This is used when the client makes a vague or ambiguous statement in order to understand what they mean.
Probing Questions
These are questions the social worker asks to help the client dig deeper into their thoughts, feelings, and opinions. This process can promote critical thinking and self-reflection.
Social Justice
A social work ethical principle that involves working towards everyone having the same economic, political and social rights, protections, and opportunities
Board of Directors
A committee responsible for significant decisions and direction within an organization (Including mission and vision, funding, staffing of high level positions, and strategic planning)
Capacity Building
The process of improving an individual or organization’s abilities, skills, processes, and resources in order to expand, grow, and fulfill it’s mission.
Coalition
Brings together people/groups/factions/political parties that join their resources and manpower to work towards a specific change/goal that individually they would be unable to achieve. These tend to be larger than a task force; there can be smaller subcommittees (task forces) that are grouped by an area of specialty and are assigned to complete specific tasks within a coalition
Task Force
A task force is any group or organization that is assembled for or assigned to complete a specific task. On the exam, assembling a task force is something you may see around community organizing.
Community Organizing
Involves engaging with and empowering members of a community to address a common problem and bring about positive change within the community. This involves coming alongside the community and addressing issues identified by members of the community.
Program Development
Involves the planning, development, and execution of a new program or services to meet an unmet need.
Program Evaluation
Evaluates a program’s effectiveness.
Data gathered from an evaluation can be used to improve the services the program delivers.
Looks at the results of the program; whether or not it met the stated goals of the program
Policy Analysis
The evaluation of a policy to understand what led to the creation and implementation of the policy and how it impact various people and communities
Focus Group
A small group of people to gather opinions, ideas and beliefs on a particular subject
Feasibility Study
The process of assessing an agency or organizations ability to carry out a particular task
Social Security Administration
An independent agency of the U.S federal government administers social security, including retirement, disability and survivor benefits.
501( c ) 3
A non-profit, tax- exempt organization
501( c ) 4
A lobbying organization, unlike ( c) 3, it is not exempt from paying federal taxes
Lobbying
A form of advocacy that aims to influence decisions made by the government.
often involves direct face to face contact with politicans
501( c) 5
A political action committee (PAC). Unlike ©3, it is not exempt from paying federal taxes
A Political Action Committee
Is an organization that raises money privately to influence elections or legislation