Human Factors

Air Traffice Service

a service provided for the purpose of preventing collisions between aircraft, and on the manoeuvring area between aircraft and obstructions, and for expediting and maintaining an orderly flow of air traffic. ATC, FIS, and ALRS inlcuded

Homeostasis

refers to the stable internal conditions that living organisms maintain to function optimally. This stability includes bodily functions like body temperature and fluid balance.

Critical Incidents Stress Management

an interlocking and comprehensive peer-based programme to support colleagues after experiencing a critical incident. The aim is to manage the stress reactions caused by the critical incident and restore the individual's ability to work, CISM

Fatigue Risk Management Systems

_ aim to mitigate fatigue-related risks by ensuring adequate rest periods and monitoring fatigue levels, FRMS

Window of Circadian Low

Fatigue is most likely and, when present, most severe, during a four-hour period between the hours of 2:00 AM and 6:00 AM is called ___ when the body is programmed to sleep and during which performance is degraded, WOCL

Slow Wave Sleep

This is the most restorative stage for physical and mental health. Growth hormone release and tissue repair happen during this stage. SWS

Rapid Eye Movement

It helps us retain information and enhances our ability to recall it, playing a crucial role in our learning memory. REM periods increase in each cycle, therefore you should try to sleep for at least 7 hours to maximise the number of __ periods. (REM)

Disadvantageous Human-Machine Interfaces

poorly designed interfaces that negatively affect human performance and safety by increasing workload, confusion, or error risk. (HMIs)

Subject Matter Expert

__ provides specialised knowledge and expertise. SME

Fundamental Interpersonal Relations Orientation

explains how interpersonal interactions in a group are driven by three main needs: inclusion, control, and affection. These needs influence how team members interact with each other and their roles within the team. FIRO

Team Resource Management

systematic and coordinated use of all available resources—personnel, equipment, and information—to optimise safety and efficiency in air traffic control operations. TRM

Recognition-Primed Decision

occurs when a decision-maker identifies a situation as familiar, mentally simulates a workable course of action, and implements it immediately if it appears acceptable. RPD