CNA:Resident Abuse & Neglect (copy)

Physical abuse

Any treatment that causes harm to a person's body, including slapping, bruising, cutting, burning, physically restraining, pushing, shoving, or rough handling.

Psychological abuse

Emotional harm caused by threatening, scaring, humiliating, intimidating, isolating, or insulting a person.

Verbal abuse

The use of spoken or written words, pictures, or gestures that threaten, embarrass, or insult a person.

Sexual abuse

Nonconsensual sexual contact of any type.

Financial abuse

The improper or illegal use of a person's money, possessions, property, or other assets.

Assault

A threat to harm a person, resulting in fear of harm; for example, threatening to slap a resident if they do not stop yelling.

Battery

The intentional touching of a person without their consent, such as hitting or pushing a resident.

Domestic violence

Abuse by spouses, intimate partners, or family members, which can be physical, sexual, or emotional.

False imprisonment

Unlawful restraint affecting a person's freedom of movement, such as not allowing a resident to leave the facility.

Involuntary seclusion

The separation of a person from others against their will, like confining a resident to their room.

Workplace violence

Abuse of staff by staff members, residents, or visitors, which can be verbal, physical, or sexual.

Sexual harassment

Unwelcome sexual advance or behavior that creates an intimidating, hostile, or offensive working environment.

Substance abuse

Repeated use of legal or illegal drugs, cigarettes, or alcohol in a way that harms oneself or others.

Neglect

Failure to provide needed care resulting in physical, mental, or emotional harm, such as leaving a bedridden resident alone.

Negligence

Actions or failure to act that result in unintended injury, such as forgetting to lock a resident's wheelchair.

Malpractice

Injury resulting from professional misconduct through negligence, carelessness, or lack of skill.