CNA:Resident Abuse & Neglect (copy)

Physical abuse is any treatment, intentional or not, that causes harm to a person's body. This includes slapping, bruising, cutting, burning, physically restraining, pushing, shoving, or even rough handling

Psychological abuse is emotional harm caused by threatening, scaring, humiliating, intimidat-ing, isolating, or insulting a person, or treating an adult as a child.

Verbal abuse is the use of spoken or written words, pictures, or gestures that threaten, em-barrass, or insult a person.

Sexual abuse is nonconsensual sexual contact of any type.

Financial abuse is the improper or illegal use of a person's money, possessions, property, or other assets.

Assault is a threat to harm a person, resulting in the person feeling fearful that they will be harmed. Telling a resident that she will be slapped if she does not stop yelling is an example of assault.

Battery is the intentional touching of a person without their consent. An example is an NA hitting or pushing a resident, which is also considered physical abuse. Forcing a resident to eat a meal is another example of battery.

Domestic violence is abuse by spouses, intimate partners, or tamily members. It can be physical, sexual, or emotional. The victim can be an adult or a child.

False imprisonment is unlawful restraint that affects a person's freedom of movement. Both the threat of being physically restrained and actually being physically restrained are types of false imprisonment. Not allowing a resident to leave the facility is also considered false imprisonment.

Involuntary seclusion is the separation of a person from others against the person's will. An example is an NA confining a resident to his room.

Workplace violence is abuse of staff by other staff members, residents, or visitors. It can be verbal, physical, or sexual. This includes improper touching and discussion about sexual subjects.

Sexual harassm

ent is any unwelcome sexual

advance or behavior that creates an intimidat. ing, hostile, or offensive working environment.

Requests for sexual favors, unwanted touching, and other acts of a sexual nature are examples of sexual harassment.

Substance abuse is the repeated use of legal or illegal drugs, cigarettes, or alcohol in a way that harms oneself or others. For the NA, substance abuse can lead to unsafe practices that result in negligence, malpractice, neglect, and abuse. It can also lead to the loss of the NA's job.

Neglect is the failure to provide needed care that results in physical, mental, or emotional harm to a person. Examples include leaving a bedridden resident alone for a long time or denying the resident food, dentures, or eyeglasses.

Negligence means actions, or the failure to act or provide the proper care for a resident, resulting in unintended injury. An example of negligence is an NA forgetting to lock a resident's wheelchair before transferring her. The resident then falls and is injured. Malpractice occurs when a person is injured due to professional misconduct through negligence, carelessness, or lack of skill.