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111 Terms
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the bottom line of an income statement shows the firm’s…..
net income or loss
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positive difference between gross profit and total expenses
net income
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positive difference between sales and cost of goods sold
gross margin
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Last year, Rebecca’s bookstore had $1 million in sales. She spent $290, 000 to buy the books that she sold and $300,000 in operating expenses. What was Rebecca’s net profit margin?
41%
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if a firm has a debt to owners’ equity ratio of .54 of 54% we can conclude that
its total liabilities are less than its owners equity
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its _______ ratio shows how efficiently a company sells its average stock of goods on hand in one year
inventory turnover
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______ is another word for revenues
profit
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when performing the management _______ function, managers measure the result of operations and compare them with the results they had laid out in their original goals
controlling
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when Darius noted that the amount of electricity used in the factory was 20% higher than he expected for the year, he was involved in _______
controlling
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the job of the _______ consists of all the activities involved in transforming a product idea into a finished product
operations manager
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Luciana runs an ice cream shop. she is determining how many employees should work next week and at what times. She is performing which management function?
organizing
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in performing the _____ function, managers set goals and determine the best way to achieve them
planning
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the process of providing focus for employees and motiviating them to achieve organiziational goals
directing
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an individual who identifies a business opportunity and assumes the risk of creating and running a business to take advantage of it
entrepreneur
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the activities needed to operate a business can be divided into a number of
functional areas
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a system for measuring and summarizing business activities, interpreting financial information, and communicating results to management and other decision makers
accounting
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involves planning for, obtaining, and managing a companies funds
finance
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flow that begins with the purchase of raw materials and ends in the sale of a finished product to an end user
supply chain
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because the government limits them by law, there are a few ______ in the US
monopolies
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market in which many sellers supply differentiated products
oligopoly
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market in which a few sellers supply a large portion of all the products sold in the marketplace
monopolistic competition
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if economic indicators suggest that we are in a recession, what might the government do?
when the country is in a recession, the appropriate policy us to increase spending, reduce taxes, or both. Such expansionary actions will put more money in the hands of businesses and consumers, encourage businesses to expand and consumers to buy more goods and services
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______, which lists the stocks of 500 large US companies, is a broad measure of stock performance
standard and poor’s composite index
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the stocks of the largest, most prestigious corporations in the world are traded on _____
new york stock exchange
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what enforces consumer protection laws
federal trade commission
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what oversees the labeling of food products
food and drug administration
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what enforces laws by protecting consumers from the risk of product related injury
consumer product safety commission
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the monthly fee that a franchisee must pay to keep the companies trade name is called a _____
royalty fee
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teresa santiago and here husband clarke, parents of two children, opened a buffet restaurant last year. They’ve been so successful with their family-style atmosphere that some investor friends have offered funding to expand into two additional locations. The investors also want to consider opening several more restaurants each year. After thinking it over, the Santiagos decided to stick with one restaurant and add catering services - a move that should provide them with a satisfactory income. The Santiagos’ business is a good example of a *________*
lifestyle business
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corporations account for ___ __percent of all US businesses but generate almost ______ percent of the revenues__
18/82
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RJR Nabisco (a U.S. company) allows a company in Singapore to use its brand name and recipe to produce and sell one of its products- Planters Nuts. In return, RJR Nabisco receives a royalty fee. This type of international arrangement is called
licensing
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most common and riskiest option to starting a business. You start with a clean slate and build the business the way you want. It’s up to you to develop your customer base and build your reputatation
starting from scrath
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this option to starting a business is not as risky as starting a business from scratch, but it has some drawbacks. You’ll already have a proven product; current customers, active suppliers, a known location, and trained employees. It’s hard to determine and how much to pay for a business perhaps the current owners have disappointed customers; maybe the location isn’t as good as it used to be.
buying an existing business
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number one key to starting a business
fulfilling a need
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Executive summary
description of proposed business
industry analysis
mission statement and core values
management plan
goods, services, and the production process
marketing
global issues
financial plan
appendices
components of a business plan
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executive summary
one to three page overview
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brief description of the company that answers such questions as what your proposed company will do, what goods or services it will provide, and who its main customers will be
description of proposed business
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short introduction to the industry in which you propose to operate
industry analysis
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mission statement and core values
fundamental beliefs about what is important and appropriate in conducting company activities
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management plan
information about management team qualifications and responsibilities, and designation of your proposed legal form of organization
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goods, services, and the production process
description of the goods and services that you’ll provide in the marketplace; explanation of how you plan to obtain or make your products or the process by which you’ll deliver your services
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marketing
description of your plans in four related areas: target market, pricing, distribution, and promotion
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global issues
description of your involvement if any, in international markets
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financial plan
report on the cash you’ll need for start-up and initial operations, proposed funding sources, and means of repaying your debt
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appendices
supplemental information that my be of interest to the reader
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downward communication
flows from higher organizational levels to lower organization levels
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upward communication
flowers from lower to higher organizational levels
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lateral communication
flows across the organization, among personnel on the same level
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entrepreneurs are generally considered to be ______ risk takers
moderate
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goals include profitability and growth, focuses on new opportunities, owners are willing to take risks, and it is characterized by innovative products and practices
characteristics of entrepreneur
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________ have independence, lifestyle advantages, financial rewards, learning opportunities, and creative freedom, and personal satisfaction
small business owners
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by making Christmas decorations available the day after Thanksgiving, Holly’s holiday shop is offering customers what kind of utility?
time utility
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______ utility provides value by having a product available in a convenient location
place utility
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______ utility provides value by transferring a product’s ownership
ownership utility
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_____ utility provides value by changing the composition of a product
form utility
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in an effort to make its food healthier, McDonald’s changed the way it made its french fries. This is an example of
an improvement in an existing product
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_____ the process of altering existing organizational structures to make a firm more competitive under changing conditions
restructuring
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standardized products that have come off assembly lines are produced by a process known as _____
mass production
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a ____ is a good or a service that is new to the company but has been sold by a competitor in the past
new-to-the-company product
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an _____ is a new product developed as a variation of an already existing product
extension to an existing product line
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a _____ is a good or a service that has not been available to consumers or manufactures in the past
new-to-the-market product
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a company seeks a(n) _____ by registering the name of a product with the U.S. Parent Trade Office
trademark
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grant of the exclusive right to produce or sell a product, process, or invention
patent
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_____ pricing bases the selling price of a product on its cost plus a reasonable profit
cost-based
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using ____ pricing, a company initially charges a low price, both to discourage competition and to grab a sizeable share of the market
penetration
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pricing strategy in which a seller generates early profits by starting off charging the highest price that customers will pay
skimming pricing
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pricing strategy that bases the price of a product on how much people are willing to pay for it
demand-based pricing
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pricing strategy that determines how much to invest in a product by figuring out how much customers will pay and subtracting an amount for profit
target costing
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practice of setting a price artificially high to foster the impression that is it a product of high quality
prestige pricing
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practice of pricing products a few cents (or dollars) under an even number
odd-even pricing
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once you’ve forecasted the demand for a product, you can calculate the ____ requirements of your production facility
capacity
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collins computers arranges its computer assembly into teams working in a U-shaped formation so that they can share the work and some of the equipment. what type of production layout does collins computers use?
cellular layout
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high-volume goods are produced in assembly-line fashion, a series of workstations at which already-made parts are assembled
production layout
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_____ used to make large items (such as ships or buildings) that stay in one place while workers and equipment go to the product
fixed-position layout
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______ groups together workers or departments that perform similar tasks. At each position, workers use specialized equipment to perform a particular step in the production process
process layout
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management of inventory to ensure that a company has enough inventory to keep operations flowing smoothly but not so much that money is being wasted in holding it.
inventory control
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the formal establishment of business operations on foreign soil, such as factories, sales offices, or branch stores, is called ____
foreign direct investment
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setting up facilities in a foreign country that replace U.S. manufacturing facilities to produce goods that will be sent back to the United States for sale
offshoring
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____ is a manufacturing strategy whereby a firm produces products outside of its own plant
outsourcing
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Entree Specialites which produces food products and ships them to several independent buyers throughout Western Europe is in the ___ business
exporting
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wholesaler or retailer who helps move products from their original source to the end user
intermediary
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make raw materials to finish goods and deliver them directly to customers
operations supply chain
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most financial statements are prepared by accountants except _____
marketing budgets
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the _____ is an accounting system that reports the inventory of a firm
balance sheet
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the _____ shows a firm’s revenues and expenses and whether it made a profit
income statement
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the _____ reports the changes in owner’s equity that have occurred over a specified period of time
statement of owner’s equity
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financial statement reporting on cash inflows and outflows resulting from operating, investing, and financing activities
statement on cash flows
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commercial banks, savings banks, and credit unions are examples of?
depository institutions
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finance companies, insurance companies, and brokerage firms
nondepository institutions
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common financial institution in the US
commercial banks
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_____ were originally set up to encourage personal saving and provide mortgages to local home buyers
savings bank
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financial institution that provides services to only its members
credit union
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nondeposit financial institutions that make loans from funds acquired by selling securities or borrowing from commercial banks
finance companies
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nondeposit institution that collects premiums from policyholders for protection against losses and invests these funds
insurance companies
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financial institutions that buy and sell stocks, bonds, and other investments for clients
brokerage firm
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successful companies looking for additional capital might decide to go public, offering an initial sale of stock called an ______
initial public offering
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financial institution that specialized in issuing securities
investment banking firms
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in deciding to raise needed capital for her company through the sale of stock, LaTisha has opted for _____ financing
equity
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____ are wealthy individuals willing to invest in start-up ventures that they believe will succeed
angel investors
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____ are willing to invest larger sums of money, but want to cash out more quickly than angels