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Social Psychology
Branch of psych concerned with the way individuals' thoughts, feelings, and behaviors are influenced by others
Attitude
positive or negative evaluations of social issues, institutions, products, people, etc.
Affective Component
(Emotional feelings)
Prejudice - a preconceived judgment or emotional feeling directed toward certain people based on their membership in a particular group
Behavioral Component
(Predisposition to act (or not act) in certain ways)
Discrimination- the unjust treatment toward a person based on a particular group to which they belong
Cognitive Component
(Beliefs)
Stereotypes - an overgeneralized belief about a particular group of people
Explicit Attitudes
attitudes that we hold consciously and can readily describe
Implicit Attitudes
covert attitudes that are expressed in subtle automatic responses that people have little conscious control over
UNCONSCIOUS BIAS
Reference groups
a group that we compare ourselves to when evaluating our behaviors
Relative deprivation
perception by an individual that the amount of a desired resource (e.g. money, social status, etc.) he/she has is less than comparison to people in their reference group. Leads to feelings of inferiority or entitlement.
*It is important to note that this is relative to someone else…. The ‘deprivation’ is not always perceived
Downward social comparison
when people compare themselves to those who are less proficient than they are (to make themselves feel better)
Spotlight effect
overestimating others' noticing and evaluating our appearance, performance, and blunders (as if we presume a spotlight shines on us)
False consensus effect
overestimating how much other people share our beliefs and behaviors
Self-Perception Theory (Bem)
people develop their attitudes by observing their own behavior and then concluding what attitudes must have caused it
Effects of Physical Appearance
-Attractive people command more attention, are assumed to have desirable personality characteristics, and viewed as more competent….why?
Halo effect
when a general (positive) impression of a person in one area influences the impressions formed of that person in other areas (e.g. characteristics/abilities)
Illusory correlation
When people estimate that they have encountered more confirmations of an association between social traits than they have actually seen (i.e. think there is a correlation when there really isn't)
ex. if an individual has a bad experience with a lawyer and they immediately assume all lawyers are bad people.
Outgroup Homogeneity Effect
the tendency to view an outgroup as homogenous, or as “all the same,” whereas the ingroup is seen as more heterogeneous or varied.
Self-fulfilling prophecy
own beliefs lead you to act in ways that fulfill our expectations
FR tip: must include all 3 parts (also, the fact that the belief influences the behavior should be relatively unconscious)
initial belief
change in behavior
confirmation of belief
Ethnocentrism
tendency to view one's own culture as superior and apply one's own cultural values when judging the behavior and beliefs of people raised in other cultures.
Social Identity Theory (Tajfel)
A person's sense of who they are & evaluation of themself is based on their group memberships
Ingroup
a group one belongs to and identifies with
Outgroup
a group one does not belong to or identify with
Ingroup bias
Tendency for humans to be more helpful and positive towards members of their own group over members of an out-group
Outgroup Bias
Negative categorizations, feelings, or ideas about people who are not part of our ingroup.
Effects of Categorization
Categorization can lead to prejudice & discrimination
Cognitive Dissonance (Festinger)
mental discomfort experienced by a person who holds two or more contradictory beliefs, ideas, or values.
OR
when our Affect, Behavior, &/or Cognitions aren’t congruent….. This dissonance drives us to change either one of our beliefs &/or our behavior so that they realign.
Yale Attitude Change Approach
The study of the conditions under which people are most likely to change their attitudes in response to persuasive messages.
Elaboration Likelihood Model: Central Route to Persuasion
When attitudes are formed or changed as a result of carefully scrutinizing and thinking about the central merits of attitude-relevant information
Elaboration Likelihood Model: Peripheral Route to Persuasion
When persuasion depends on non-message factors, such as the attractiveness and credibility of the source, or on conditioned emotional responses
What factors influence which route someone is likely to take a Central Route or Peripheral Route to Persuasion?
amount of personal interest
amount of time
Compliance
(changing behavior in response to a request)
Foot-in-the-door technique
getting a person to agree to a large request by first setting them up by having them agree to a smaller request
Door-in-the-face technique
making a large request of someone, that they will most likely turn down, so they are more likely to agree to a second, more reasonable request.
Lowballing
gain agreement and then later on the agreement is made less desirable (by revealing hidden costs or requirements)
Norm of Reciprocity
the "rule" that we should pay back what we receive from others
Contact hypothesis
the idea that bringing people together who are in conflict will help the conflict to subside as they get to know and understand each other
*must be done carefully
Superordinate goals
tasks that get people from opposing sides to come together and work toward a common end result (can’t succeed without all members contributing)
Attributions
inferences that people draw about the causes of events, others' behavior, and their own behavior
Internal Attributions
believe the causes of behavior are due to dispositional factors (internal traits) (e.g. personality, intelligence, abilities, feelings, traits)
*these can be stable or unstable
External Attributes
believe the causes of behavior are due to situational demands and environmental constraints (external factors)
How does consistency & distinctiveness impact attributions?
distinctiveness: Does this person always act this way?
consensus: Do other people also act this way?
Actor-Observer Bias (AOB)
Negative behaviors: me (actor) = external, you (observer) = internal
Positive behaviors: me (actor) = internal, you (observer) = external
Fundamental Attribution Error (FAE)
ONLY FOCUSING ON OTHERS
Negative behaviors of others = internal
Positive behaviors of others = external
Self-serving Bias
ONLY FOCUSING ON YOURSELF
Own negative behaviors = external
Own positive behaviors = internal
Scapegoat theory
the theory that prejudice offers an outlet for anger and other negative emotions by providing someone (or a group) to blame (that is usually not at fault. )
Defensive Attribution & Just-World Hypothesis
tendency to blame victims for their misfortune so that one feels less likely to be victimized in a similar way
Social Loafing
exerting less effort when working on a task when in groups than when working alone (due to diffusion of resp.)
Social facilitation
presence of others = improves one's performance
Social impairment
presence of others = hinders one's performance
Group Polarization
tendency for groups to make more extreme decisions than the initial inclination of each individual member
Groupthink
when desire for harmony or conformity within a group leads to dysfunctional or irrational decision-making
Best to have a “devil’s advocate” to reduce this tendency
The Stanford Prison Experiment (Zimbardo): Description and Ethical Concerns
only lasted 6 days (was supposed to be 2 weeks)
supports the influence of social roles and powers
ethical concerns: psychological well-being of participant harm.
Social Roles
A pattern of behavior that is expected of a person in a given setting or group
Social dilemma
a situation in which an individual profits from selfishness unless everyone chooses the selfish alternative, in which case the whole group loses (a.k.a. Social Trap)
Bystander Effect
people are less likely to provide needed help when they are in groups than when they are alone
Diffusion of responsibility
when others are present, a person is less likely to feel the obligation to take responsibility
*they assume others are responsible for taking action or have already done so.
Deindividuation
the loss of self-awareness/personal identity when in groups due to perceived lack of accountability
FRQ tip: [The response must indicate that the explanation of the behavior is]….. that the presence of other people diminishes one’s sense of self-awareness OR increases feelings of anonymity OR diminishes one’s sense of individual responsibility or inhibition
Altruism
selfless concern for the well-being of others
Aggression
any form of behavior that is intended to harm or injure another person
Frustration-Aggression Hypothesis *AP ONLY
states that we act more aggressively when frustrated
Factors that Influence Helping & Aggression
Situational Influences (ex: time pressure, # of people present)
Dispositional/Personal Influences (ex: personality traits)
Interpersonal Influences (ex: norm of reciprocity)
Sociocultural Influences (ex: norms/expectations, religious beliefs)
Conformity
when people change their behavior due to real or imagined social pressure (explicit or implicit)
Social Norms
The perceived informal, mostly unwritten, rules that define acceptable and appropriate actions. within a given group or community, thus guiding human behavior
Asch’s Conformity Study: DESCRIBE THE STUDY
Asked which line matches original line (left)
Each announces choice to group; all but one is an accomplice of the experimenter
Accomplices give incorrect answers during multiple trials
37% conformity (on majority of the trials); 75% conformed at least once
What factors influenced conformity?
Group size & group unanimity
Normative Influence
when people conform to social norms in a group for fear of negative social consequences (or the desire to fit in/be accepted)
Informational Influence
when you conform to a group in ambiguous situations (because you are unsure what to do); you look to the behaviors of others who are also in the same or similar situation to see how they behave, typically because you believe they know
Public Conformity
conform to fit in but do not change beliefs
Private acceptance
when someone's belief is different than others they question if their beliefs are wrong
Obedience
Form of compliance that occurs when people follow direct commands, usually from someone in a (real or imagined) position of authority
Stanley Milgram’s Shock Experiment: BRIEF DESCRIPTION & FINDINGS
NO Shocks were actually given
Participants were told that the study was about impact of punishment on learning
Shock generator set up w/descriptions for voltage
Script for “learner” to express distress
Findings: of 40 participants only 5 quit at 300 volts; only 14 participants defied the experimenter before the full series of shocks was completed; 65% gave all 30 levels of shock
Stanley Milgram’s Shock Experiment: ETHICAL CONCERNS?
deception, severe stress, knowledge that capable of harm to innocent victim; Milgram felt it was ethical due to debriefing (which included introduction)
Factors that influence obedience
seems to transcend culture; however, collectivist cultures encourage more conformity
Cultural variations
Need for approval
Social roles
Mere Exposure Effect
the finding that repeated exposures to a stimulus promotes greater liking of the stimulus (no cognition)
*Can also be a persuasion technique
Matching Hypothesis
males and females of approximately equal physical attractiveness are likely to select each other as partners
Similarity
Do "birds of a feather flock together" OR do "opposites attract?
-The answer is we tend to be attracted to those who have common interests and beliefs (more similar)
Proximity
tendency for individuals to form interpersonal relationships with those who are close by
-think about the mere-exposure effect & how many couples met while in school or at a job where they see each other often
How might culture influence types of relationships?
-Romantic love is not found in all cultures
-Individualism: marriage for love, "passionate love"
-Collectivism: arranged marriages
What would be an example of an evolutionary explanation of attraction?
-Physical attraction = influential determinant of attraction
-Men seek youthfulness and physical attractiveness (to pass on their genes)
-Women seek ambition, social status, and financial potential (for protection)
Behavioral Approach
Behavior is learned through observation, rewards/punishments, and making associations
Cognitive Approach
An approach to psychology emphasizing the mental processes involved in knowing: how we direct our attention, perceive, remember, think, and solve problems (thoughts, memories, decision-making)
Sociocultural approach
society and culture affect your behavior (norms, family, peers, social media)
psychoanalytical approach (psychodynamic)
Unconscious urges/impulses and SIGNIFICANT repressed childhood memories affect behavior
humanistic approach
emphasizes that humans are all inherently good, a person's positive qualities, the capacity for positive growth, and free-will
Classical Conditioning
The learning of involuntary emotional &/or physiological reactions through (involuntary) association.
Stimulus Generalization
stimuli similar to the CS also elicit the CR
Stimulus discrimination
only the CS elicits the CR
Constructive memory
Using existing knowledge/schemas/experiences to fill in the gaps in info during encoding and retrieval.
Ex. Mandela Effect
Note: ___________ memory is an involuntary & unconscious process (we don’t do it on purpose & don’t know it’s happening)
Context-dependent learning
remember info best in the same/similar physical location as where info was learned.
mood congruency
info processing/recall is facilitated if a person's emotional state is similar to the tone of the info; or same emotional state
Representative Heuristic
A mental shortcut where someone makes a decision based on how something fits their schema or prototype of a concept.
(basis for explaining stereotypes)
Availability Heuristic
A mental shortcut in decision making based on how readily (quickly) relevant instances come to mind (based on headlines, recent experiences, etc.).
framing
Decision making can be affected by how choices are structured. (i.e. wording of questions)
Representative Heuristic - PROTOTYPE
best example of a category (icon for the schema; allows for quick comparison)
Reliability
consistency of scores (Can you replicate results?)
Test-retest reliability
Measuring the stability/correlation of a test over time.
Simply, same test to same person at a different time (or giving the same test to two different groups)
Alternate (parallel) form reliability
Using 'parallel' measurements & comparing their correlation. Simply, different test (assuming same content & same difficulty) to same person.
Split-half (interval)
Measures the extent to which all parts of the test contribute equally (correlate) to what is being measured
More simply, looking within 1 test given at 1 time.
Inter-rater reliability
The degree to which (correlation) different raters give consistent measurements
Validity
Does the measurement tool assess what it is designed for?