Marketing
The activity, institutions, and processes for creating, communicating, delivering, and exchanging offerings with value for customers, clients, partners, and society.
Marketing Mix
A total system of business activity designed to plan, price, promote, and distribute products to the target market to achieve organizational objectives.
Product
Key element of the Four Ps focusing on design, performance, and quality for differentiation from competitors.
Pricing
Setting a product's price based on production costs, profit margin, market competition, and consumer value perception.
Place (Distribution)
Involves channels to make products accessible to customers, with choices like online (clicks) or traditional stores (bricks).
Promotion
Marketing communication tools like advertising, public relations, sales promotion, and digital media to communicate product value.
Exchange
Marketing creates demand leading to trading something of value (money) for desired products or services.
Marketer
The company or organization producing and offering products or services for sale.
Suppliers/Vendors
Provide materials and ingredients for product production.
Distributors/Retailers
Intermediaries aiding in product distribution and communication.
Marketing Partners
Companies working together to create products and promotions.
Consumer Markets
Buyers of goods and services for personal or household use.
Business-to-Business (B2B) Markets
Companies purchasing products for business use.
Institutional Markets
Nonprofit organizations providing services for societal benefit.
Channel Markets
Members of the distribution chain like resellers or intermediaries.
Integrated Marketing Communication (IMC)
Unifying all marketing communication messages and tools to promote a consistent brand message.
Advertising
Paid nonpersonal communication about an organization, product, service, or idea by an identified sponsor.
Direct Marketing
Direct communication with target customers to generate responses or transactions.
Digital/Internet Marketing
Interactive media allowing various online activities like information sharing and purchases.
Sales Promotion
Marketing activities providing extra value or incentives to stimulate immediate sales.
Public Relations
Strategic communication building mutually beneficial relationships between organizations and their publics.
Personal Selling
Person-to-person communication to persuade buyers to purchase products or services.
History of Advertising
Evolution from pre-modern times to the digital era, impacting communication and marketing strategies.
F
Founded N.W. Ayer & Son in 1869, introduced the "open contract" in 1875, guaranteeing clients lowest rates with a 15% commission.
Helen Lansdowne Resor
Renowned advertising executive at J. Walter Thompson Co., considered the greatest copywriter of her generation.
William Bernbach
Revolutionized advertising by advocating for short, memorable copy instead of extended messages.
David Ogilvy
Known as the father of modern advertising, founded Ogilvy & Mather with the belief that advertising's sole objective is to sell.
Clients
Key participants in advertising, can operate in centralized or decentralized systems, or through in-house agencies.
Advertising Agency
Specializes in planning and executing advertising programs for clients, offering full-service marketing, communications, and promotions.
Communication Process
Involves sender, message, channel, receiver, noise, and feedback, with various elements influencing the effectiveness of communication.