MKT106 Prelim p1

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Marketing

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30 Terms

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Marketing

The activity, institutions, and processes for creating, communicating, delivering, and exchanging offerings with value for customers, clients, partners, and society.

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Marketing Mix

A total system of business activity designed to plan, price, promote, and distribute products to the target market to achieve organizational objectives.

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Product

Key element of the Four Ps focusing on design, performance, and quality for differentiation from competitors.

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Pricing

Setting a product's price based on production costs, profit margin, market competition, and consumer value perception.

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Place (Distribution)

Involves channels to make products accessible to customers, with choices like online (clicks) or traditional stores (bricks).

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Promotion

Marketing communication tools like advertising, public relations, sales promotion, and digital media to communicate product value.

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Exchange

Marketing creates demand leading to trading something of value (money) for desired products or services.

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Marketer

The company or organization producing and offering products or services for sale.

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Suppliers/Vendors

Provide materials and ingredients for product production.

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Distributors/Retailers

Intermediaries aiding in product distribution and communication.

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Marketing Partners

Companies working together to create products and promotions.

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Consumer Markets

Buyers of goods and services for personal or household use.

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Business-to-Business (B2B) Markets

Companies purchasing products for business use.

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Institutional Markets

Nonprofit organizations providing services for societal benefit.

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Channel Markets

Members of the distribution chain like resellers or intermediaries.

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Integrated Marketing Communication (IMC)

Unifying all marketing communication messages and tools to promote a consistent brand message.

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Advertising

Paid nonpersonal communication about an organization, product, service, or idea by an identified sponsor.

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Direct Marketing

Direct communication with target customers to generate responses or transactions.

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Digital/Internet Marketing

Interactive media allowing various online activities like information sharing and purchases.

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Sales Promotion

Marketing activities providing extra value or incentives to stimulate immediate sales.

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Public Relations

Strategic communication building mutually beneficial relationships between organizations and their publics.

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Personal Selling

Person-to-person communication to persuade buyers to purchase products or services.

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History of Advertising

Evolution from pre-modern times to the digital era, impacting communication and marketing strategies.

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F

Founded N.W. Ayer & Son in 1869, introduced the "open contract" in 1875, guaranteeing clients lowest rates with a 15% commission.

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Helen Lansdowne Resor

Renowned advertising executive at J. Walter Thompson Co., considered the greatest copywriter of her generation.

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William Bernbach

Revolutionized advertising by advocating for short, memorable copy instead of extended messages.

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David Ogilvy

Known as the father of modern advertising, founded Ogilvy & Mather with the belief that advertising's sole objective is to sell.

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Clients

Key participants in advertising, can operate in centralized or decentralized systems, or through in-house agencies.

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Advertising Agency

Specializes in planning and executing advertising programs for clients, offering full-service marketing, communications, and promotions.

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Communication Process

Involves sender, message, channel, receiver, noise, and feedback, with various elements influencing the effectiveness of communication.