UI and UX: Jakob Nielsen’s 10 Usability Heuristics

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10 Terms

1
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Visibility of system status

The system should always inform users about what is happening (e.g., loading bars, notifications)

2
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Match between system and real world

The system should speak the users' language using familiar concepts and metaphors (e.g., trash can icon for delete)

3
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User control and freedom

Users should be able to undo and redo actions easily (e.g., back button, undo delete)

4
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Consistency and standards

Interfaces should follow platform conventions so users don't have to guess (e.g., same icon behavior across screens)

5
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Error prevention

Prevent errors before they happen with good design (e.g., disable submit button until form is complete)

6
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Recognition rather than recall

Show options instead of making users remember info (e.g., auto-complete, visible menu)

7
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Flexibility and efficiency of use

Allow experienced users to use shortcuts or faster workflows (e.g., keyboard shortcuts, power-user modes)

8
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Aesthetic and minimalist design

Keep design simple and uncluttered — only show what's necessary (e.g., avoid visual noise)

9
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Help users recognize

diagnose, and recover from errors,Use clear error messages and explain how to fix the problem (e.g., "Invalid email, try again")

10
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Help and documentation

Provide accessible help even if it's not needed often (e.g., tooltips, FAQs, support links)