The process by which people perceive, interpret, and remember information about others and social situations.
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Attributions
Explanations people create for the causes of behavior and events.
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Dispositional Attribution
Explaining behavior based on internal personality traits or characteristics.
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Situational Attribution
Explaining behavior based on external circumstances or context.
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Attribution Theory
The theory that describes how people infer the causes of behavior by weighing internal versus external factors.
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Fundamental Attribution Error
The tendency to overestimate the influence of personality and underestimate situational factors when judging others' behavior.
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Actor-Observer Bias
The tendency to attribute our own actions to external circumstances while attributing others' actions to their personalities.
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Self-Serving Bias
The tendency to credit personal successes to internal factors and blame failures on external factors.
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Explanatory Style
The habitual way individuals explain the causes of events, influencing whether they have an optimistic or pessimistic outlook.
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Optimistic Explanatory Style
Attributing positive outcomes to internal, stable factors and negative outcomes to external, temporary ones.
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Pessimistic Explanatory Style
Attributing negative outcomes to internal, stable factors and positive outcomes to external, temporary influences.
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Internal Locus of Control
The belief that outcomes are primarily the result of one's own actions.
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External Locus of Control
The belief that external forces (chance, fate, or other people) determine outcomes.
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Mere Exposure Effect
The phenomenon where repeated exposure to a stimulus increases one's preference for it.
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Self-Fulfilling Prophecy
A belief or expectation that influences behavior in a way that causes the expectation to come true.
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Upward Comparison
Comparing oneself to someone perceived as better in order to motivate self-improvement.
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Downward Comparison
Comparing oneself to someone perceived as worse off to enhance self-esteem.
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Relative Deprivation
The perception of being deprived of something one believes they deserve relative to others.
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Stereotype
A generalized belief or assumption about the characteristics of a group.
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Prejudice
A preconceived negative judgment or attitude toward a person or group based on stereotypes. Example: Disliking someone solely because of their cultural background.
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Discrimination
Unfair treatment of individuals based on their group membership. Example: Rejecting a job applicant because of their gender rather than their qualifications.
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Implicit Attitudes
Unconscious evaluations that influence our feelings and behavior toward people or situations. Example: Favoring one candidate over another without being aware of an underlying bias.
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In-Group Bias
The tendency to favor members of one's own group over those in other groups. Example: Believing your own sports team's players are superior to those on a rival team.
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Ethnocentrism
Judging other cultures solely by the values and standards of one's own culture. Example: Assuming your own cultural practices are the "right" way, while others are inferior.
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Out-Group Homogeneity Bias
The perception that members of an out-group are all similar to one another, ignoring individual differences. Example: Thinking that all members of another political party share the exact same opinions.
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Just World Hypothesis
The belief that the world is fundamentally fair, so people get what they deserve. Example: Assuming that someone's misfortune must be the result of their own poor choices.
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Social Norms
The accepted behaviors and expectations within a group or society. Example: Dressing formally for a wedding because it's expected in that setting.
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Normative Social Influence
The influence to conform so that one is liked or accepted by others. Example: Laughing at a joke you don't find funny just to fit in with a group.
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Informational Social Influence
The influence to accept information from others as evidence about reality. Example: Asking locals for directions in a new city because they likely know the area well.
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Central Route to Persuasion
A persuasion process that relies on careful and thoughtful consideration of the message's arguments. Example: A voter examining detailed policy proposals before making a decision.
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Peripheral Route to Persuasion
A persuasion process that relies on superficial cues, such as the speaker's attractiveness or credibility. Example: Choosing a product because a celebrity endorses it, without researching its features.
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Halo Effect
The tendency for an impression created in one area to influence opinions in another area. Example: Assuming someone is smart because they are attractive.
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Foot in the Door Phenomenon
A technique where agreeing to a small request increases the likelihood of agreeing to a larger request later. Example: Agreeing to sign a petition and later being more open to donating money to the cause.
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Door in the Face Phenomenon
A persuasion strategy where a large request is made knowing it will be refused so that a smaller request is more likely to be accepted. Example: Requesting a large donation first, then settling for a smaller one when the initial request is turned down.
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Conformity
Adjusting one's behavior or thinking to match the group's norms. Example: Wearing similar clothing as your friends to fit in.
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Obedience
Following orders or commands from an authority figure. Example: Completing a task at work because your manager instructed you to do so.
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Individualistic Culture
A culture that values personal independence and self-reliance. Example: Emphasizing personal achievement and autonomy in many Western societies.
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Collectivistic Culture
A culture that values group cohesion and interdependence. Example: Prioritizing family or community goals over individual ambitions in many Eastern cultures.
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Group Polarization
The tendency for group discussions to enhance the initial leanings of the members, leading to more extreme positions. Example: A group of like-minded people becoming even more convinced of their opinion after a discussion.
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Groupthink
A phenomenon where the desire for harmony in a group leads to poor decision-making and suppression of dissenting viewpoints. Example: A team ignoring potential flaws in a plan to maintain consensus.
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Bystander Effect
The phenomenon where individuals are less likely to help in an emergency when others are present.
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Deindividuation
A loss of self-awareness and individual accountability in group settings, often leading to uncharacteristic behavior.
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Social Loafing
The tendency for people to put in less effort when working in a group than when working alone.
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Social Facilitation
The tendency to perform better on simple or well-practiced tasks in the presence of others.
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False Consensus Effect
The tendency to overestimate how much others share our beliefs or behaviors.
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Superordinate Goals
Shared goals that require cooperation among diverse groups to achieve a common objective.
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Social Trap
A situation in which individual rational actions lead to a collectively irrational outcome.
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Altruism (Prosocial Behavior)
Selfless behavior intended to benefit others without expecting personal gain.
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Social Reciprocity Norm
The expectation that people will respond to each other in kind, returning benefits for benefits.
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Social Responsibility Norm
The expectation that individuals will help those who are dependent on them.
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Asch Conformity Study
An experiment showing that people may conform to group pressure even when the group is clearly wrong.
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Milgram's Experiment
An obedience study in which participants were instructed to deliver (fake) electric shocks, demonstrating high compliance with authority.
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Zimbardo's Prison Experiment
A study that simulated a prison environment to show how situational forces can lead to abusive behavior.
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Social Psychology
The scientific study of how individuals think, feel, and behave in social contexts.
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Social Influence Theory
The study of how people change their behavior to align with social norms or the expectations of others.
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Elaboration Likelihood Model
A theory describing two routes to persuasion: a central route that involves thoughtful analysis and a peripheral route that uses superficial cues.
The study of human behavior in the workplace, focusing on employee performance, motivation, and organizational dynamics.
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Rewards of Helping
The positive psychological benefits and emotions experienced when helping others.
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Personality
The unique, enduring patterns of thoughts, feelings, and behaviors that characterize an individual. Example: Describing someone as consistently friendly, creative, and reliable.
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Psychodynamic Approach
A perspective emphasizing the influence of the unconscious mind and early childhood experiences on behavior. Example: Interpreting adult anxiety as stemming from repressed childhood conflicts.
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Ego
The part of personality that mediates between instinctual desires (id) and moral constraints (superego). Example: Choosing to study instead of going out with friends by balancing immediate impulses with long-term goals.
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Defense Mechanisms
Unconscious strategies used by the ego to reduce anxiety by distorting reality. Example: Using humor to cope with a difficult situation.
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Repression
The unconscious process of blocking distressing thoughts or memories. Example: Not remembering a painful childhood event without realizing it.
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Rationalization
Justifying behavior or feelings with logical reasons instead of acknowledging the true motives. Example: Blaming a poor exam performance on a confusing test rather than insufficient study.
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Displacement
Redirecting emotions from a threatening target to a safer substitute. Example: Venting frustration from work by arguing with a friend.
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Sublimation
Channeling unacceptable impulses into socially acceptable actions. Example: Turning aggressive energy into vigorous physical exercise.
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Projection
Attributing one's own unwanted thoughts or feelings onto someone else. Example: Criticizing a coworker for being dishonest when you're feeling guilty about your own behavior.
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Reaction Formation
Behaving in a manner opposite to one's true feelings. Example: Acting overly kind to someone you secretly dislike.
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Denial
Refusing to acknowledge a painful reality or fact. Example: Insisting that a serious relationship problem doesn't exist despite clear evidence.
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Regression
Reverting to behaviors characteristic of an earlier developmental stage when faced with stress. Example: An adult throwing a temper tantrum when extremely frustrated.
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Projective Tests
Psychological assessments that use ambiguous stimuli to reveal underlying personality traits. Example: Responding to vague images in a test to uncover unconscious conflicts.
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Thematic Apperception Test
A projective test that asks individuals to create stories based on ambiguous pictures, revealing motives and concerns. Example: Telling a narrative about overcoming obstacles when shown a picture of a solitary figure.
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Rorschach Inkblot Test
A projective test using inkblots where individuals interpret the images, offering insight into their personality. Example: Analyzing a subject's interpretations of ambiguous inkblots to explore hidden emotions.
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Trait
A stable, enduring characteristic that influences behavior. Example: Being naturally optimistic or reserved.
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Trait Theories
Theories that propose personality is composed of a number of measurable traits. Example: The Big Five model, which categorizes personality into five broad dimensions.
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OCEAN Traits
A model of personality that includes Openness, Conscientiousness, Extraversion, Agreeableness, and Neuroticism. Example: A person high in Conscientiousness is organized, reliable, and disciplined.
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Factor Analysis
A statistical method used to identify clusters of related traits underlying personality. Example: Researchers grouping survey responses to reveal common personality dimensions.
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Humanistic Perspective
An approach that emphasizes individual potential, personal growth, and self-actualization. Example: A therapist encouraging a client to pursue creative endeavors for personal development.
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Self-Actualization
The process of realizing and fulfilling one's potential and capabilities. Example: An artist dedicating their life to perfecting their craft despite obstacles.
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Qualities of Self-Actualization
Characteristics such as creativity, authenticity, and openness to new experiences that mark the fulfillment of one's potential. Example: A person who continuously seeks personal growth and embraces change.
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Unconditional Positive Regard
Acceptance and support provided without judgment, fostering personal growth. Example: A counselor offering empathetic, nonjudgmental support regardless of a client's behavior.